CAPM Resource Management & Team Building 5 — Questions and Answers
Question 1: A project manager documents lessons learned from a completed project to improve future resource planning. This information is stored in which organizational asset?
- Resource management plan
- Lessons learned register (Correct answer)
- Risk register
- Stakeholder engagement plan
Correct answer: Lessons learned register
The lessons learned register captures knowledge gained during the project and is stored as an organizational process asset for future use.
Question 2: Which negotiation approach is most aligned with principled negotiation (interest-based bargaining) when acquiring resources?
- Demanding resources and threatening escalation
- Finding shared interests and mutually beneficial solutions (Correct answer)
- Offering financial incentives to the functional manager
- Accepting whatever resources are initially offered
Correct answer: Finding shared interests and mutually beneficial solutions
Principled negotiation focuses on interests rather than positions, seeking solutions that satisfy both parties' underlying needs.
Question 3: A project manager uses a colocation strategy for the team. What is the primary benefit of this approach?
- Reduced project cost due to shared office space
- Improved communication and team cohesion through physical proximity (Correct answer)
- Easier access to functional managers for approvals
- Simplified resource tracking and scheduling
Correct answer: Improved communication and team cohesion through physical proximity
Co-location (war room) places team members physically together, enhancing face-to-face communication and faster problem resolution.
Question 4: An overwhelmed team member is assigned tasks beyond their capacity. According to resource management best practices, what should the project manager do FIRST?
- Ask the team member to work overtime
- Analyze the resource histogram and adjust assignments (Correct answer)
- Remove the team member from non-critical tasks only
- Report the issue to the project sponsor
Correct answer: Analyze the resource histogram and adjust assignments
Reviewing the resource histogram identifies over-allocation and allows the project manager to redistribute work or adjust the schedule.
Question 5: Which theory suggests that project managers who trust their teams (Theory Y) will achieve better outcomes than those who assume workers are lazy (Theory X)?
- Maslow's Hierarchy of Needs
- McGregor's Theory X and Y (Correct answer)
- Herzberg's Two-Factor Theory
- Vroom's Expectancy Theory
Correct answer: McGregor's Theory X and Y
McGregor's Theory X and Y contrasts authoritative management (assuming laziness) with participative management (assuming self-motivation).
Question 6: During project closeout, a project manager evaluates each team member's contribution. What is the primary purpose of this activity?
- To determine which team members receive salary increases
- To provide feedback for professional development and future project staffing decisions (Correct answer)
- To document performance issues for HR disciplinary action
- To calculate the final project cost variance
Correct answer: To provide feedback for professional development and future project staffing decisions
Performance evaluations at project close provide feedback that supports team members' growth and informs future staffing and assignment decisions.
Question 7: Which factor most directly determines a team member's availability in the resource management plan?
- The project manager's authority level
- The team member's resource calendar (Correct answer)
- The project's critical path schedule
- The functional manager's approval process
Correct answer: The team member's resource calendar
Resource calendars document when and how long specific resources are available, directly determining their usability on the project.
CAPM Resource Management & Team Building 5
A project manager documents lessons learned from a completed project to improve future resource planning.
This information is stored in which organizational asset?