CAPM Business Analysis 4 — Questions and Answers
Question 1: A requirements baseline has been approved. A stakeholder later requests a change. What process should the business analyst follow?
- Add the change immediately to keep stakeholders happy
- Reject the change to protect the baseline
- Submit the change through the formal change control process (Correct answer)
- Document the change and implement it after the project closes
Correct answer: Submit the change through the formal change control process
After baselining, all requirement changes must go through formal change control to evaluate impact before approval or rejection.
Question 2: Which elicitation technique involves a group of stakeholders collaboratively defining and refining requirements in a structured workshop?
- Delphi technique
- Joint application design (JAD) (Correct answer)
- Benchmarking
- Root cause analysis
Correct answer: Joint application design (JAD)
Joint Application Design (JAD) sessions bring stakeholders and developers together in structured workshops to collaboratively define requirements.
Question 3: A business analyst is validating requirements. What is the primary goal of this activity?
- Ensuring requirements are written in a standard format
- Confirming requirements correctly reflect stakeholder needs (Correct answer)
- Checking that requirements are technically feasible
- Making sure requirements are assigned to team members
Correct answer: Confirming requirements correctly reflect stakeholder needs
Requirements validation confirms that documented requirements accurately represent the actual needs of stakeholders.
Question 4: Which of the following describes a 'transition requirement'?
- A requirement for the ongoing operation of the delivered solution
- A temporary requirement needed only during the changeover from old to new system (Correct answer)
- A high-level business objective driving the project
- A technical specification for database migration
Correct answer: A temporary requirement needed only during the changeover from old to new system
Transition requirements are temporary needs that support moving from the current state to the future state, such as data migration or training.
Question 5: What is the purpose of a use case diagram in business analysis?
- To show the project schedule and milestones
- To illustrate how users interact with a system to achieve goals (Correct answer)
- To document the organizational hierarchy
- To map financial flows between departments
Correct answer: To illustrate how users interact with a system to achieve goals
Use case diagrams depict the interactions between users (actors) and the system to achieve specific goals or functions.
Question 6: A business analyst discovers during analysis that a stakeholder's stated requirement conflicts with a regulatory compliance rule. What should happen?
- Prioritize the stakeholder requirement since they fund the project
- Flag the conflict and work with stakeholders to align with the regulation (Correct answer)
- Ignore the regulation unless legal explicitly mandates compliance
- Remove the stakeholder requirement from the backlog
Correct answer: Flag the conflict and work with stakeholders to align with the regulation
Regulatory requirements are typically non-negotiable, so the analyst must surface the conflict and help stakeholders find a compliant solution.
Question 7: Which of the following is the BEST example of a measurable acceptance criterion?
- The system should be fast
- The login page must load in under 2 seconds on a standard broadband connection (Correct answer)
- The application should be user-friendly
- The report feature should work correctly
Correct answer: The login page must load in under 2 seconds on a standard broadband connection
Measurable acceptance criteria include specific, quantifiable conditions that can be objectively tested and verified.
CAPM Business Analysis 4
A requirements baseline has been approved.
A stakeholder later requests a change.
What process should the business analyst follow?