Project Communication Management Flashcards
7 cards from real CAPM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Project Communication Management flashcards as text
A project manager notices that team members in different time zones are missing key updates. Which communication method is BEST suited to address this?
Answer: Asynchronous communication tools with recorded updates
Asynchronous tools allow team members to access updates at their convenience regardless of time zone.
Which document formally authorizes the project manager to apply organizational resources to project activities and is the FIRST document referenced when setting up communications?
Answer: Project charter
The project charter formally authorizes the project and identifies key stakeholders, forming the starting basis for communication planning.
A stakeholder requests detailed weekly status reports, but the communications management plan specifies monthly summaries. What should the project manager do FIRST?
Answer: Evaluate the impact and consider updating the communications management plan
The project manager should assess the change request's impact and follow the change control process before modifying communication outputs.
In the formula for calculating communication channels, if a project has 8 stakeholders, how many potential channels exist?
Answer: 28
The formula n(n-1)/2 gives 8×7/2 = 28 communication channels.
Which output of the Manage Communications process confirms that information has been distributed as planned?
Answer: Project communications
Project communications are the output that represents the actual information distributed to stakeholders.
A project manager uses a pull communication approach for sharing large technical documents. Which tool BEST supports this approach?
Answer: Intranet or shared document repository
Pull communication stores information in a central location that recipients access at their own pace, making repositories ideal.
During a project status meeting, a team member raises a concern that was not on the agenda. What is the BEST action for the project manager?
Answer: Log it in the issue register and schedule a follow-up
Logging unexpected concerns preserves meeting focus while ensuring issues are tracked and addressed appropriately.