Lessons Learned & Continuous Improvement Flashcards
7 cards from real CAPM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Lessons Learned & Continuous Improvement flashcards as text
During a retrospective, the team identifies that unclear requirements caused significant rework. According to PMBOK, this lesson should be documented in which artifact?
Answer: Lessons learned register
The lessons learned register captures knowledge gained during a project so it can be applied to future projects.
A project manager wants to ensure that lessons learned from previous similar projects are applied before planning begins. What is the BEST source to consult?
Answer: Organizational process assets
Organizational process assets include lessons learned repositories from previous projects that inform new project planning.
Which process group is responsible for updating the lessons learned register with variances, corrective actions taken, and their outcomes?
Answer: Executing and Monitoring & Controlling
Lessons learned are captured throughout Executing and Monitoring & Controlling as events and corrective actions occur, not only at project close.
A team implements a process change mid-project based on a lesson learned from a prior phase. This is an example of:
Answer: Continuous improvement
Applying lessons learned during a project to improve ongoing processes is the definition of continuous improvement.
What is the PRIMARY purpose of transferring lessons learned to the organization's knowledge management system at project close?
Answer: To enable future project teams to benefit from accumulated experience
Transferring lessons learned ensures organizational learning is preserved and accessible to future project teams.
A project manager notices the same scheduling problem occurred in three consecutive sprints. Which continuous improvement technique is MOST appropriate to identify the root cause?
Answer: Five Whys analysis
The Five Whys technique iteratively asks 'why' to drill down to the root cause of a recurring problem.
According to PMBOK 6, the lessons learned register is an output of which process?
Answer: Manage Project Knowledge
The Manage Project Knowledge process produces the lessons learned register as a key output.