CAPM Flashcards

A project manager discovers that a key deliverable will be delayed by two weeks due to a vendor issue. Which document should be updated first?

Answer: Issue log

An issue log is used to document and track problems that have already occurred, such as a vendor delay impacting deliverables.

During project execution, the cost performance index (CPI) is 0.85. What does this indicate?

Answer: The project is spending more than planned for work accomplished

A CPI below 1.0 means the project is over budget — getting less work done per dollar spent than planned.

Which project management process group involves defining and authorizing a new project or phase?

Answer: Initiating

The Initiating process group formally authorizes a project or phase and produces the project charter.

A project team member consistently misses deadlines. The project manager addresses this directly with the team member in a private meeting. This is an example of which conflict resolution technique?

Answer: Confronting/Problem Solving

Confronting/Problem Solving addresses the conflict directly and collaboratively to reach a lasting resolution.

Which of the following BEST describes the purpose of a Work Breakdown Structure (WBS)?

Answer: Decompose project scope into manageable components

A WBS decomposes the total project scope into smaller, more manageable components called work packages.

The project sponsor has requested a change that is outside the original project scope. What should the project manager do first?

Answer: Submit a change request through the integrated change control process

All changes, regardless of who requests them, must go through the formal integrated change control process.

In project quality management, which tool is used to identify the root cause of a quality problem?

Answer: Cause-and-effect diagram

A cause-and-effect (Ishikawa or fishbone) diagram is specifically used to identify potential root causes of a problem.