CAP Leadership, Ethics, and Professional Development 3

Question 1

Under the Americans with Disabilities Act (ADA), what is an employer generally required to provide to a qualified employee with a disability?

Accepted Answer

Reasonable accommodations that do not impose undue hardship

Answer

A private office at no cost

Answer

A reduced workload regardless of job requirements

Answer

Automatic promotion preference

Question 2

Which behavior most exemplifies professional workplace ethics?

Accepted Answer

Disclosing a conflict of interest before participating in a related decision

Answer

Taking credit for a colleague's idea in a team meeting

Answer

Using company equipment for personal business

Answer

Sharing confidential HR information with coworkers

Question 3

What is mentoring in the context of professional development?

Accepted Answer

A developmental relationship where an experienced professional guides a less experienced one

Answer

A formal performance evaluation process

Answer

A mandatory training program required by law

Answer

A peer-to-peer file-sharing system

Question 4

Which type of organizational change management strategy involves informing and educating employees about changes before implementation?

Accepted Answer

Communication and training strategy

Answer

Coercive change

Answer

Directive mandate

Answer

Silent rollout

Question 5

What does the term 'work-life balance' mean in a professional development context?

Accepted Answer

Maintaining boundaries that allow sustainable productivity at work while preserving personal well-being

Answer

Spending exactly equal hours on work and personal activities

Answer

Working fewer hours than contracted

Answer

Prioritizing personal activities over professional responsibilities

Question 6

According to IAAP standards, the CAP recertification requirement exists primarily to ensure:

Accepted Answer

That certified professionals remain current with evolving administrative competencies

Answer

Revenue for the IAAP organization

Answer

That employers pay higher salaries to CAP holders

Answer

That the exam is re-taken every year