CANS Communication & Stakeholder Engagement 3

Question 1

A patient posts a negative online review claiming a nurse injector damaged their appearance. What is the BEST professional response from the practice?

Accepted Answer

Post a brief, empathetic public response and invite the patient to contact the office privately to resolve concerns

Answer

A professional, empathetic public response that invites private resolution protects the practice's reputation while respecting patient confidentiality.

Question 2

Which scenario represents an appropriate use of social media communication for a CANS aesthetic nurse?

Accepted Answer

Sharing general educational content about aesthetic procedures without identifying individual patients

Answer

Sharing general educational content is appropriate; patient-identifiable content always requires a signed media release form.

Question 3

A new aesthetic nurse notices a colleague verbally pressuring a hesitant patient to undergo an additional filler treatment. What is the MOST appropriate action?

Accepted Answer

Address concerns through appropriate channels such as reporting to a supervisor or ethics committee

Answer

Reporting coercive patient interactions through proper channels upholds ethical standards and protects patient autonomy.

Question 4

During a consultation, a patient discloses a history of body dysmorphic disorder (BDD). How should this disclosure affect the communication and treatment plan?

Accepted Answer

Acknowledge the disclosure, conduct a thorough psychosocial assessment, and consider referral before proceeding

Answer

A history of BDD requires careful psychosocial screening and possible psychiatric referral, as aesthetic procedures rarely improve BDD and may worsen it.

Question 5

Which interprofessional communication tool is MOST effective when transferring care of an aesthetic patient to another provider?

Accepted Answer

SBAR (Situation, Background, Assessment, Recommendation) structured communication

Answer

SBAR provides a standardized, structured framework for interprofessional communication that ensures critical patient information is transferred accurately.

(CANS) Certified Aesthetic Nurse Specialist Practice Test

(CANS) Certified Aesthetic Nurse Specialist Practice Test

CANS Communication & Stakeholder Engagement 3