CAM Technology & Information Management 3

Question 1

Which cybersecurity practice involves simulating phishing attacks on employees to assess and improve their security awareness?

Accepted Answer

Phishing simulation training

Answer

Penetration testing

Answer

Network vulnerability scanning

Answer

Endpoint detection and response

Question 2

A records retention schedule helps an administrative manager by:

Accepted Answer

Defining how long different types of records must be kept and when they can be destroyed

Answer

Automatically deleting all files after 30 days

Answer

Determining which employees can create new records

Answer

Setting the file size limit for email attachments

Question 3

What is the primary goal of conducting a technology needs assessment before purchasing new administrative software?

Accepted Answer

To identify current gaps, requirements, and priorities before selecting a solution

Answer

To satisfy vendor requirements for a sales proposal

Answer

To determine the minimum number of software licenses needed

Answer

To evaluate the IT department's technical skills

Question 4

Which of the following is a key consideration when evaluating the total cost of ownership (TCO) of a new information system?

Accepted Answer

All costs over the system's lifetime, including implementation, training, maintenance, and upgrades

Answer

Only the initial purchase or licensing fee

Answer

The vendor's annual revenue as a measure of stability

Answer

The number of competitors using the same system

Question 5

Business Intelligence (BI) tools primarily help administrative managers by:

Accepted Answer

Transforming raw organizational data into actionable insights and reports

Answer

Replacing manual data entry with automated forms

Answer

Managing employee scheduling and timesheets

Answer

Providing antivirus protection for workstations

Question 6

When an organization transitions to a new information system, which activity is most critical to perform before going live?

Accepted Answer

User acceptance testing (UAT) to validate the system meets business requirements

Answer

Decommissioning all legacy hardware immediately

Answer

Notifying all external vendors of the change

Answer

Updating the organization's marketing materials

Question 7

Which framework is widely used by organizations to align IT service management with business objectives and improve IT service quality?

Accepted Answer

ITIL (Information Technology Infrastructure Library)

Answer

Six Sigma

Answer

PMBOK (Project Management Body of Knowledge)

Answer

ISO 9001