CAM Human Resources Management 2

Question 1

A flight department manager notices a maintenance technician's performance has declined after a schedule change. What should be the manager's FIRST step?

Accepted Answer

Meet privately with the technician to discuss the performance change and identify causes

Answer

Issue a written warning to document the decline

Answer

Reassign the technician to less critical tasks

Answer

Report the technician to the FAA for safety concerns

Question 2

Under the Fair Labor Standards Act (FLSA), which flight department employee is MOST likely classified as non-exempt?

Accepted Answer

A line service technician paid hourly

Answer

The director of aviation

Answer

The chief pilot with managerial duties

Answer

A salaried scheduler who supervises two employees and exercises independent judgment

Question 3

A business aviation department wants to reduce turnover among pilots being recruited by airlines. Which retention strategy addresses the MOST common driver of departures?

Accepted Answer

Benchmarking total compensation against industry salary surveys and adjusting pay accordingly

Answer

Requiring longer notice periods in employment contracts

Answer

Eliminating training opportunities that make pilots more marketable

Answer

Increasing mandatory overtime to boost take-home pay

Question 4

During an interview for a maintenance manager position, which question would create legal risk for the flight department?

Accepted Answer

Do you have children who might interfere with your on-call availability?

Answer

Can you perform the essential functions of this job with or without reasonable accommodation?

Answer

Are you authorized to work in the United States?

Answer

Describe your experience with Part 145 repair station requirements.

Question 5

A flight department is developing a succession plan for its retiring director of maintenance. Which action BEST supports the plan?

Accepted Answer

Identifying internal candidates early and providing them targeted leadership development

Answer

Waiting until the retirement date is announced to post the position externally

Answer

Promoting the most senior technician automatically regardless of skills

Answer

Outsourcing all maintenance to avoid replacing the position

Question 6

An aviation manager receives a sexual harassment complaint from a scheduler about a senior pilot. What is the manager's obligation?

Accepted Answer

Initiate a prompt, impartial investigation and protect the complainant from retaliation

Answer

Wait to see if the behavior recurs before acting

Answer

Transfer the scheduler to another department to separate the parties

Answer

Handle it informally since the pilot is a valued senior employee

Question 7

Which element is REQUIRED in a DOT/FAA drug and alcohol testing program for a flight department conducting Part 135 operations?

Accepted Answer

Random testing of safety-sensitive employees at prescribed annual rates

Answer

Testing only after an accident occurs

Answer

Voluntary participation with employee consent for each test

Answer

Testing limited to pilots while excluding maintenance personnel