CAM Human Resources 2

Question 1

A flight department manager notices a pilot's performance declining after a divorce. What is the most appropriate first step?

Accepted Answer

Refer the pilot to the company's Employee Assistance Program (EAP)

Answer

Immediately remove the pilot from flight status permanently

Answer

Ignore it unless a safety violation occurs

Answer

Document the issue and wait for the annual review

Question 2

Under the FLSA, which flight department position is most likely classified as non-exempt and eligible for overtime pay?

Accepted Answer

Line service technician

Answer

Director of aviation

Answer

Chief pilot

Answer

Aviation department manager

Question 3

During an interview for a maintenance technician position, which question is legally permissible?

Accepted Answer

Are you able to perform the essential functions of this job with or without reasonable accommodation?

Answer

Do you have any disabilities that would affect your work?

Answer

How old are you?

Answer

Are you planning to have children soon?

Question 4

A scheduler files a hostile work environment complaint against a captain. What should the aviation manager do first?

Accepted Answer

Initiate a prompt, impartial investigation following company policy

Answer

Transfer the scheduler to another department immediately

Answer

Wait to see if the behavior continues

Answer

Ask the captain to apologize privately

Question 5

Which compensation strategy best helps a corporate flight department retain experienced pilots during an airline hiring surge?

Accepted Answer

Benchmarking salaries against current industry survey data and adjusting accordingly

Answer

Freezing salaries to control costs

Answer

Offering only non-monetary recognition

Answer

Reducing benefits to fund a one-time bonus

Question 6

What is the primary purpose of a progressive discipline policy in a flight department?

Accepted Answer

To correct behavior through escalating steps while documenting fair treatment

Answer

To terminate employees as quickly as possible

Answer

To avoid ever firing an employee

Answer

To replace performance appraisals

Question 7

A new hire in the flight department must complete DOT/FAA drug and alcohol program requirements. Which test is required before performing safety-sensitive functions?

Accepted Answer

Pre-employment drug test with a verified negative result

Answer

Random alcohol test within 90 days

Answer

Annual physical only

Answer

Post-accident test