Practice Test Geeks(CAM) Certified Apartment Manager Practice Test
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Professional Ethics and Standards Flashcards

7 cards from real CAM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Professional Ethics and Standards flashcards as text

  1. A manager learns that an owner wants to implement a policy that would indirectly discriminate against families with children. The ethical obligation of the CAM is to:

    Answer: Advise the owner that the policy violates Fair Housing law and refuse to implement it

    CAMs have an ethical and legal duty to refuse implementing policies that violate Fair Housing Act protections, including familial status discrimination.

  2. Which of the following best describes the concept of 'fiduciary duty' as it applies to a CAM?

    Answer: The obligation to act in the best financial and legal interests of the property owner

    Fiduciary duty obligates a CAM to act in the best financial and legal interests of the property owner while maintaining ethical standards.

  3. A CAM candidate padding their resume with credentials they have not earned violates which ethical principle?

    Answer: Honesty and integrity

    Misrepresenting credentials violates the fundamental ethical principle of honesty and integrity required in professional practice.

  4. When managing a property where the owner is also a personal friend, a CAM should:

    Answer: Maintain the same professional standards as with any other client

    Professional standards must be maintained consistently regardless of personal relationships with property owners.

  5. A competing property manager offers to share their rent roll data if you share yours. Sharing this confidential data would be:

    Answer: A violation of confidentiality obligations to your owner

    Sharing confidential rent roll data with competitors violates your confidentiality obligation to the property owner.

  6. Ethical handling of security deposits requires a CAM to:

    Answer: Keep them in a separate escrow or trust account as required by state law

    Security deposits must be held in separate escrow or trust accounts as required by most state laws to protect residents' funds.

  7. A CAM who discovers that their property has an unreported building code violation should:

    Answer: Immediately notify the owner and take steps to correct the violation

    Ethical property management requires promptly notifying the owner of code violations and taking corrective action to ensure legal compliance and resident safety.