Practice Test Geeks(CAM) Certified Account Manager Practice Test
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Project Management Fundamentals Flashcards

7 cards from real CAM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Project Management Fundamentals flashcards as text

  1. What is the Estimate at Completion (EAC) formula when using actual performance to forecast remaining work?

    Answer: EAC = AC + (BAC - EV) / CPI

    EAC = AC + (BAC - EV) / CPI calculates the expected total cost by adding actual costs to the forecasted remaining work adjusted for current cost performance.

  2. Which conflict resolution technique results in a win-win outcome and is considered MOST effective for long-term project relationships?

    Answer: Collaborating/problem solving

    Collaborating (problem solving) addresses the root cause of conflict by seeking a solution that satisfies all parties, creating lasting resolution and stronger relationships.

  3. An account manager identifies a risk and decides to purchase insurance to cover potential losses. This is an example of:

    Answer: Risk transfer

    Risk transfer shifts the financial consequence of a risk to a third party, such as an insurance company, without eliminating the risk itself.

  4. A project team is in the 'storming' stage of Tuckman's model. What should the project manager PRIMARILY focus on?

    Answer: Facilitating conflict resolution and clarifying roles

    During the storming stage, team members compete for position and conflict arises, so the project manager should focus on resolving conflicts and clarifying roles and responsibilities.

  5. What is the primary purpose of a project communication plan?

    Answer: To document who needs what information, when, and in what format

    A communication plan defines the information needs of stakeholders, specifying what will be communicated, to whom, when, how, and by whom.

  6. During the planning phase, a project manager discovers two tasks that must start at the same time. This is an example of which type of dependency?

    Answer: Start-to-Start (SS)

    A Start-to-Start dependency means that two tasks must begin at the same time, linking their start dates together.

  7. An account manager must present project status to executive stakeholders. Which report format is MOST appropriate?

    Answer: High-level dashboard summarizing KPIs, milestones, and key risks

    Executives need concise, high-level information focused on key performance indicators, milestone status, and critical risks — not operational task details.