CAM CAM Human Resources & Personnel Management 2 — Questions and Answers
Question 1: Which performance appraisal method gathers feedback on an employee from their supervisor, peers, subordinates, and sometimes customers?
- Management by objectives (MBO)
- 360-degree feedback (Correct answer)
- Behaviorally anchored rating scale (BARS)
- Forced ranking
Correct answer: 360-degree feedback
360-degree feedback collects evaluations from multiple sources surrounding an employee to provide a comprehensive view of performance.
Question 2: Progressive discipline in the workplace typically begins with:
- Immediate termination
- An informal verbal warning (Correct answer)
- A formal written warning
- Suspension without pay
Correct answer: An informal verbal warning
Progressive discipline escalates from verbal warning to written warning to suspension to termination, giving employees the opportunity to correct behavior.
Question 3: The Americans with Disabilities Act (ADA) requires employers with 15 or more employees to provide:
- Free health insurance to all disabled workers
- Reasonable accommodations for qualified individuals with disabilities (Correct answer)
- Reserved parking for all employees with chronic conditions
- Paid leave for all medical appointments
Correct answer: Reasonable accommodations for qualified individuals with disabilities
The ADA mandates reasonable accommodations that enable qualified employees with disabilities to perform essential job functions, unless doing so causes undue hardship.
Question 4: Which HR metric measures the percentage of employees who leave an organization during a given period?
- Absenteeism rate
- Employee turnover rate (Correct answer)
- Retention ratio
- Headcount variance
Correct answer: Employee turnover rate
The employee turnover rate is calculated by dividing the number of separations by average headcount and multiplying by 100.
Question 5: An onboarding program is designed primarily to:
- Evaluate the performance of current employees
- Help new hires integrate into the organization, understand their role, and become productive faster (Correct answer)
- Manage the offboarding of departing staff
- Identify candidates for internal promotion
Correct answer: Help new hires integrate into the organization, understand their role, and become productive faster
Effective onboarding accelerates new employee productivity, improves engagement, and reduces early turnover by setting clear expectations.
Question 6: Which legislation requires U.S. employers to verify an employee's identity and legal authorization to work in the United States?
- COBRA
- ERISA
- Immigration Reform and Control Act (IRCA) (Correct answer)
- WARN Act
Correct answer: Immigration Reform and Control Act (IRCA)
The IRCA requires employers to complete Form I-9 to verify that every new hire is legally authorized to work in the U.S.
CAM CAM Human Resources & Personnel Management 2
Which performance appraisal method gathers feedback on an employee from their supervisor, peers, subordinates, and sometimes customers?