California State Jobs Exam Office Technician Practice Exam 3

Question 1

An employee asks you to notarize a document. You are not a notary. What should you do?

Accepted Answer

Direct them to a commissioned notary public

Answer

Notarize it anyway

Answer

Refuse to help entirely

Answer

Sign as a witness instead

Question 2

Postage meter is low. 200 priority mailings must go today. Best action?

Accepted Answer

Add meter funds; if not possible in time, coordinate with post office

Answer

Send without postage

Answer

Wait until tomorrow

Answer

Ask employees to pay personally

Question 3

Previous database entries have inconsistent formatting (ALL CAPS vs Title Case). What should you do?

Accepted Answer

Check for standards; if none, recommend one while being consistent

Answer

Use whatever feels right

Answer

Change all previous entries

Answer

Alternate formats for variety

Question 4

Visitor arrives without appointment for a division chief who is in a meeting. How to handle?

Accepted Answer

Greet, offer a seat, take information, relay when chief is available

Answer

Interrupt the meeting

Answer

Tell them to come back

Answer

Let them wait by the meeting room door

Question 5

Before shredding documents per retention schedule, what must you verify?

Accepted Answer

Retention period has expired and destruction is authorized

Answer

Shredder is working

Answer

No one else wants them

Answer

They fit in the shredder

Question 6

Creating expenditure tracking spreadsheet. Which feature best spots overspending?

Accepted Answer

Conditional formatting highlighting cells exceeding budget

Answer

Decorative borders

Answer

Password protection

Answer

Hiding sensitive columns