California State Jobs Exam Office Administrative Assistant Exam 3

Question 1

Budget report due in 2 hours, routine emails pending, presentation due next week. Prioritization?

Accepted Answer

Budget report, then emails, then presentation

Answer

Presentation first (most complex)

Answer

Emails first (quickest)

Answer

All three simultaneously

Question 2

Coworker asks to share supervisor's calendar. Policy requires supervisor approval. What do you do?

Accepted Answer

Explain policy and suggest they contact supervisor directly

Answer

Share since it seems legitimate

Answer

Share only next week

Answer

Ignore the request

Question 3

Purchase order says $2,340, invoice says $2,430. What should you do?

Accepted Answer

Research discrepancy and contact vendor before processing

Answer

Pay invoice amount

Answer

Pay PO amount

Answer

Split the difference

Question 4

When composing email on behalf of your supervisor, most important practice?

Accepted Answer

Clearly identify you're writing on behalf of supervisor, include your contact info

Answer

Use casual language

Answer

Sign only supervisor's name

Answer

Add as many recipients as possible

Question 5

During system transition, colleague urgently needs a document. Some docs in old system, some in new. Best approach?

Accepted Answer

Search both systems to locate the document

Answer

Wait until transition is complete

Answer

Guess which system and search only that one

Answer

Ask them to find it themselves

Question 6

Toner cartridge costs increased 40% from usual vendor. What should you do?

Accepted Answer

Research alternative vendors and state-approved contracts

Answer

Continue with same vendor

Answer

Stop ordering toner

Answer

Order smaller quantity