Leadership & Ethics Flashcards
7 cards from real CALA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Leadership & Ethics flashcards as text
An administrator is pressured by ownership to reduce staffing ratios below recommended levels to cut costs. The ethical response is to:
Answer: Document concerns in writing, communicate resident safety risks to ownership, and escalate if ignored
Administrators have a professional duty to advocate for safe staffing and document dissent when directed toward unsafe practices.
Which ethical framework focuses on following rules and duties regardless of outcomes?
Answer: Deontology
Deontological ethics holds that certain duties — like honesty and respecting rights — must be upheld regardless of consequences.
A resident with mild cognitive impairment wants to make a financial decision the family considers unwise. The administrator's role is to:
Answer: Support the resident's right to self-determination while ensuring they have adequate information
Mild cognitive impairment does not eliminate decision-making capacity; residents retain autonomy unless legally adjudicated otherwise.
Effective conflict resolution among interdisciplinary care teams MOST often requires the administrator to:
Answer: Facilitate open dialogue, identify common ground, and focus on resident-centered outcomes
Facilitative conflict resolution preserves team relationships while keeping the focus on resident welfare.
Which of the following is an example of a conflict of interest an administrator must disclose?
Answer: Awarding a supply contract to a company in which the administrator holds a financial stake
A financial interest in a vendor creates a conflict of interest that must be disclosed and typically requires recusal from the decision.
Whistleblower protections in assisted living are designed to:
Answer: Protect staff who report suspected abuse, neglect, or regulatory violations from retaliation
Federal and state laws protect employees who report care violations from termination, demotion, or harassment.
An administrator who consistently models ethical behavior, admits mistakes openly, and treats all staff equitably is demonstrating:
Answer: Ethical role modeling and integrity
Consistent ethical role modeling by the administrator sets the moral tone and standards for the entire organization.