Facility Operations Management Flashcards
7 cards from real CALA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Facility Operations Management flashcards as text
An assisted living facility is planning a renovation that will create construction noise during daytime hours. What is the primary obligation to residents during this project?
Answer: Notify residents and families in advance and minimize disruption to care routines
Advance notification and minimizing disruption to care routines respects resident rights while allowing necessary facility improvements to proceed.
Which of the following best describes the purpose of a facility's preventive maintenance (PM) schedule?
Answer: To systematically service equipment before failures occur, extending lifespan and ensuring safety
A preventive maintenance schedule proactively services equipment at regular intervals to prevent failures, extend useful life, and maintain a safe environment for residents.
A facility's generator fails to start during a monthly test. What is the required follow-up action?
Answer: Have a qualified technician service the generator and conduct a follow-up test before the next scheduled test
A failed generator test requires prompt service by a qualified technician and a successful retest to ensure emergency power is available when needed.
Under the Americans with Disabilities Act (ADA), what accessibility requirement applies to doorways in common areas of an assisted living facility?
Answer: Doorways must provide a minimum clear width of 32 inches when the door is open at 90 degrees
The ADA requires a minimum 32-inch clear width when a door is open at 90 degrees, ensuring wheelchair users can pass through doorways in accessible spaces.
A facility manager receives bids from three contractors for a major plumbing repair. The lowest bid is 40% below the other two. What should the manager do?
Answer: Investigate the low bid for completeness, scope accuracy, and contractor credentials before making a decision
An unusually low bid may indicate missing scope, use of substandard materials, or unlicensed work — thorough investigation before awarding protects the facility from poor quality outcomes.
When a state surveyor arrives unannounced to inspect the facility, what is the correct protocol for the administrator or designee?
Answer: Greet the surveyor professionally, verify their credentials, and cooperate fully with the inspection
State surveyors have the legal right to conduct unannounced inspections; administrators must cooperate fully after verifying the surveyor's official credentials.
A facility notices its water heating system is not consistently reaching the required temperature to prevent Legionella bacteria growth. What is the recommended minimum hot water temperature at the water heater?
Answer: 140°F (60°C)
Maintaining hot water at the heater at 140°F (60°C) kills Legionella bacteria; distribution to resident fixtures uses anti-scald mixing valves to prevent burns.