CALA Study Guide 2026

Everything you need to pass the CALA exam in one place: the exam format, every topic to study, real practice questions with explanations, flashcards, and full-length practice tests. Free, no sign-up needed.

📋 CALA Exam Format at a Glance

100
Questions
120 min
Time Limit
70.00%
Passing Score

📚 CALA Topics to Study (21)

✍️ Sample CALA Questions & Answers

1. Under the 'make whole' doctrine applied in many states, when can an insurer pursue subrogation recovery?
Only after the insured has been fully compensated for all losses

Under the make whole doctrine, the insurer cannot pursue subrogation until the insured has been fully compensated for all of their losses, including uninsured amounts.

2. What documentation practice is considered essential in Fraud Detection & Prevention within the Certified All-Lines Adjuster field?
Recording actions, observations, and outcomes in real-time or as close to the event as possible

Real-time or near-real-time documentation in Fraud Detection & Prevention ensures accuracy, provides a contemporaneous record, and is considered the gold standard for professional accountability and legal defensibility.

3. In a comparative negligence state, how does shared fault affect an auto liability claim payout?
The claimant's recovery is reduced by their percentage of fault

Under comparative negligence, a claimant's compensation is reduced proportionally by their own percentage of fault in causing the accident.

4. What documentation practice is considered essential in Liability Claims Investigation within the Certified All-Lines Adjuster field?
Recording actions, observations, and outcomes in real-time or as close to the event as possible

Real-time or near-real-time documentation in Liability Claims Investigation ensures accuracy, provides a contemporaneous record, and is considered the gold standard for professional accountability and legal defensibility.

5. Which type of damages compensates a bodily injury claimant for physical pain and emotional distress?
General (non-economic) damages

General damages cover intangible losses like pain, suffering, and emotional distress that are not easily quantified by bills or receipts.

6. What is the PRIMARY purpose of continuing education requirements in Fraud Detection & Prevention for CALA professionals?
Maintaining current knowledge and competency as the field evolves

Continuing education in Fraud Detection & Prevention ensures professionals maintain current knowledge and skills as standards, technologies, and best practices evolve in the Certified All-Lines Adjuster field.

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Your CALA Study Path
1. Learn with Flashcards → 2. Drill Practice Tests → 3. Take the Full Exam Simulation