CAFM Maintenance Management 3 — Questions and Answers
Question 1: Which type of warranty coverage typically applies when a fleet manager uses an approved vendor network for repairs?
- Aftermarket parts warranty only
- OEM extended warranty or fleet service agreement (Correct answer)
- Statutory warranty under the Magnuson-Moss Act
- No warranty — fleet repairs void OEM coverage
Correct answer: OEM extended warranty or fleet service agreement
Fleet service agreements with OEM-approved vendor networks often maintain or extend warranty coverage for fleet vehicles.
Question 2: A predictive maintenance program uses telematics data to schedule oil changes. Which approach does this BEST represent?
- Condition-based maintenance triggered by actual vehicle data (Correct answer)
- Fixed-interval preventive maintenance
- Corrective maintenance after a failure occurs
- Calendar-based scheduled maintenance
Correct answer: Condition-based maintenance triggered by actual vehicle data
Condition-based maintenance uses real-time vehicle data to trigger service when actual conditions warrant it rather than fixed schedules.
Question 3: When establishing a parts inventory for a fleet maintenance shop, the reorder point (ROP) is BEST determined by:
- The acquisition cost of the part multiplied by demand
- Lead time for delivery multiplied by average daily usage plus safety stock (Correct answer)
- Annual usage divided by the number of purchase orders
- The number of vehicles in the fleet multiplied by part cost
Correct answer: Lead time for delivery multiplied by average daily usage plus safety stock
The reorder point accounts for replenishment lead time and daily consumption to ensure stock doesn't run out before new parts arrive.
Question 4: A fleet manager wants to reduce vehicle downtime caused by scheduled maintenance. Which strategy is MOST effective?
- Extending PM intervals to reduce frequency of service visits
- Scheduling maintenance during off-peak operational hours (Correct answer)
- Reducing the number of maintenance checks performed
- Outsourcing all maintenance to reduce shop backlog
Correct answer: Scheduling maintenance during off-peak operational hours
Scheduling maintenance during non-operational hours, such as nights or weekends, minimizes impact on vehicle availability.
Question 5: Under federal DOT regulations, which component requires a pre-trip inspection and has a specific out-of-service criterion based on brake adjustment?
- Air conditioning system
- Service brake pushrod stroke (Correct answer)
- Engine oil level
- Windshield wiper blades
Correct answer: Service brake pushrod stroke
Federal Motor Carrier Safety regulations specify out-of-service criteria for brake pushrod stroke as part of required pre-trip commercial vehicle inspections.
Question 6: What is the main advantage of using a maintenance management scorecard to evaluate fleet performance?
- It eliminates the need for individual vehicle maintenance records
- It provides a visual, multi-metric snapshot of maintenance program health (Correct answer)
- It automatically schedules preventive maintenance for all vehicles
- It replaces the need for a fleet management information system
Correct answer: It provides a visual, multi-metric snapshot of maintenance program health
A scorecard aggregates KPIs such as PM compliance, downtime, and cost per mile into a dashboard that highlights program strengths and gaps.
Question 7: When a fleet vehicle is involved in a collision, what is the FIRST step a fleet manager should take from a maintenance perspective?
- Authorize repairs at the nearest body shop immediately
- Document the vehicle's condition and conduct a safety inspection before returning to service (Correct answer)
- Check whether the driver was at fault before initiating repairs
- Calculate the repair cost versus vehicle replacement value
Correct answer: Document the vehicle's condition and conduct a safety inspection before returning to service
Documenting damage and completing a safety inspection ensures hidden structural or mechanical damage is identified before the vehicle re-enters service.
CAFM Maintenance Management 3
Which type of warranty coverage typically applies when a fleet manager uses an approved vendor network for repairs?