CAFM Fleet Maintenance & Repair 4 — Questions and Answers
Question 1: Which type of maintenance contract shifts the risk of high repair costs to the vendor in exchange for a fixed monthly fee?
- Time-and-materials contract
- Full-service lease with maintenance (Correct answer)
- Cost-plus contract
- Unit-price blanket purchase order
Correct answer: Full-service lease with maintenance
A full-service lease includes maintenance in a fixed monthly payment, transferring repair cost risk to the lessor.
Question 2: Tire pressure monitoring systems (TPMS) in fleet vehicles primarily help reduce which operational cost?
- Insurance premiums
- Fuel consumption and tire wear (Correct answer)
- Driver training expenses
- Vehicle registration fees
Correct answer: Fuel consumption and tire wear
Proper tire inflation reduces rolling resistance (improving fuel economy) and prevents uneven wear that shortens tire life.
Question 3: When setting up a parts inventory for a fleet shop, the 'economic order quantity' (EOQ) model helps determine:
- Which vendors offer the lowest unit prices
- The optimal order size that minimizes total inventory holding and ordering costs (Correct answer)
- The maximum number of parts to store on-site
- When to switch from OEM to aftermarket parts
Correct answer: The optimal order size that minimizes total inventory holding and ordering costs
EOQ balances the cost of placing orders against the cost of holding excess inventory to find the most cost-efficient reorder quantity.
Question 4: A driver reports a grinding noise only during left turns. A technician should suspect which component first?
- Brake master cylinder
- CV joint or wheel bearing on the front axle (Correct answer)
- Power steering pump
- Exhaust heat shield
Correct answer: CV joint or wheel bearing on the front axle
Grinding during turns is a classic symptom of a worn CV joint or a failing wheel bearing, both of which are stressed during cornering.
Question 5: What is the role of a national account program (NAP) with a major repair chain in fleet management?
- It provides free roadside assistance for all fleet vehicles
- It offers negotiated labor rates and parts pricing at multiple locations nationwide (Correct answer)
- It replaces the need for a fleet management information system
- It guarantees same-day repair turnaround at any enrolled location
Correct answer: It offers negotiated labor rates and parts pricing at multiple locations nationwide
National account programs leverage fleet purchasing volume to secure pre-negotiated rates and consistent service standards across a repair network.
Question 6: According to best practices, how should a fleet manager handle a recall notice from a vehicle manufacturer?
- Wait until the next scheduled PM to combine the recall work
- Identify all affected VINs, prioritize safety-critical recalls, and schedule repairs promptly (Correct answer)
- Only act if the vehicle is still under the original warranty
- Delegate recall scheduling entirely to drivers
Correct answer: Identify all affected VINs, prioritize safety-critical recalls, and schedule repairs promptly
Fleet managers must track affected VINs, assess safety urgency, and schedule recall repairs to avoid liability and ensure roadworthiness.
Question 7: Which oil specification designation indicates that a motor oil meets the latest API service requirements for gasoline engines?
- API CF
- API SP (Correct answer)
- API CK-4
- API GL-5
Correct answer: API SP
API SP is the current (as of 2020) top-tier specification for gasoline engines; CF and CK-4 are diesel ratings, and GL-5 is for gear oil.
CAFM Fleet Maintenance & Repair 4
Which type of maintenance contract shifts the risk of high repair costs to the vendor in exchange for a fixed monthly fee?