CAE Stakeholder Engagement 2 — Questions and Answers
Question 1: A product owner notices that a key stakeholder stopped attending sprint reviews. What is the BEST first step?
- Remove them from the stakeholder list
- Reach out directly to understand their concerns and re-engage them (Correct answer)
- Proceed without their input since they chose not to attend
- Escalate immediately to senior leadership
Correct answer: Reach out directly to understand their concerns and re-engage them
Proactively reaching out to disengaged stakeholders helps identify barriers and restore collaboration before issues worsen.
Question 2: Which technique helps prioritize stakeholder engagement efforts based on their influence and interest?
- Risk register
- Burndown chart
- Power/Interest grid (Correct answer)
- Velocity chart
Correct answer: Power/Interest grid
The Power/Interest grid maps stakeholders by their authority and concern, guiding how much engagement effort to invest in each.
Question 3: In agile, what does 'transparency' mean in the context of stakeholder engagement?
- Sharing all internal team conversations with stakeholders
- Making work progress, impediments, and decisions visible to stakeholders (Correct answer)
- Allowing stakeholders to change sprint goals at any time
- Giving stakeholders access to the team's source code repository
Correct answer: Making work progress, impediments, and decisions visible to stakeholders
Transparency in agile means stakeholders can see the current state of work, blockers, and key decisions through artifacts like backlogs and sprint reviews.
Question 4: A stakeholder frequently requests scope changes mid-sprint. How should an agile team handle this?
- Immediately implement changes to keep the stakeholder satisfied
- Reject all mid-sprint changes without discussion
- Log the requests in the product backlog for prioritization in future sprints (Correct answer)
- Ask the stakeholder to submit a formal change request document
Correct answer: Log the requests in the product backlog for prioritization in future sprints
Mid-sprint scope changes are captured in the product backlog and prioritized by the product owner for future sprints to protect the current sprint goal.
Question 5: What is the primary purpose of a stakeholder communication plan in agile projects?
- To document all stakeholder complaints
- To define how, when, and what information is shared with each stakeholder group (Correct answer)
- To replace the need for sprint reviews
- To assign stakeholders permanent roles on the scrum team
Correct answer: To define how, when, and what information is shared with each stakeholder group
A communication plan ensures each stakeholder receives relevant information at appropriate intervals through suitable channels.
Question 6: Which agile event is MOST focused on demonstrating value to stakeholders and gathering their feedback?
- Daily scrum
- Sprint planning
- Sprint retrospective
- Sprint review (Correct answer)
Correct answer: Sprint review
The sprint review is specifically designed to show completed work to stakeholders and collect their feedback to inform future backlog priorities.
Question 7: A new executive stakeholder wants daily written status reports from the agile team. What should the team do?
- Comply immediately to avoid conflict
- Explain how existing agile artifacts and ceremonies provide this transparency more efficiently (Correct answer)
- Refuse and explain agile does not support documentation
- Have the scrum master write the reports without telling the team
Correct answer: Explain how existing agile artifacts and ceremonies provide this transparency more efficiently
Agile teams should educate stakeholders on how existing practices like backlogs, burndowns, and sprint reviews already provide the needed visibility.
CAE Stakeholder Engagement 2
A product owner notices that a key stakeholder stopped attending sprint reviews.
What is the BEST first step?