CAD Leadership and Administration 2

Question 1

Which of the following is the MOST appropriate way to handle a conflict between two activity staff members?

Accepted Answer

Address the conflict directly and privately, helping both parties reach a resolution

Answer

Ignore the conflict and hope it resolves itself

Answer

Take one staff member's side publicly

Answer

Transfer one staff member to a different department immediately

Question 2

Volunteers in the activity department should receive:

Accepted Answer

An orientation covering facility policies, resident rights, and their specific role

Answer

No training, as they are not paid employees

Answer

The same training as paid professional staff

Answer

Training only if they will be working independently with residents

Question 3

An activity department budget typically includes which of the following categories?

Accepted Answer

Supplies, equipment, entertainment, and staff training costs

Answer

Medical supplies and medications

Answer

Only craft supply expenses

Answer

Building maintenance costs

Question 4

Which of the following best describes the role of the activity director in facility-wide quality improvement?

Accepted Answer

The activity director contributes activity-related data and participates in quality assurance and performance improvement (QAPI) processes

Answer

Activity directors are not involved in quality improvement efforts

Answer

The activity director only participates when required by the state

Answer

The activity director leads all QAPI meetings as the primary facilitator

Question 5

How should an activity director respond to a below-average state survey citation related to activity services?

Accepted Answer

Develop a plan of correction that addresses root causes and implements measurable improvements

Answer

Dispute every finding without reviewing the documentation

Answer

Blame nursing staff for the deficiency

Answer

Wait for the next survey before making changes

Question 6

When an activity director delegates tasks to activity assistants, they should:

Accepted Answer

Assign tasks based on the assistant's skills and provide clear instructions and oversight

Answer

Delegate all responsibilities without any follow-up

Answer

Only delegate non-essential tasks

Answer

Avoid delegation to maintain full personal control