Quality Assurance & Compliance Flashcards
7 cards from real CAD practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Quality Assurance & Compliance flashcards as text
Which of the following best describes a 'test environment' in a ServiceNow development workflow?
Answer: A dedicated non-production instance used to safely execute tests without impacting live operations
A test environment is an isolated non-production instance where testing activities occur safely, preventing impact to production data or users.
What does 'defect density' measure in software quality assurance?
Answer: The number of confirmed defects per unit size of software (e.g., per KLOC or function point)
Defect density normalizes the defect count by software size, enabling comparison of quality across different modules or releases.
A compliance officer requires that all changes to production records in ServiceNow be logged with the user, timestamp, and old/new values. Which native feature fulfills this requirement?
Answer: Audit History (field-level auditing)
ServiceNow's field-level auditing records every change to audited fields, capturing who changed the value, when, and what it changed from and to.
Which approach to testing uses realistic production-like data volumes to assess system behavior under expected and peak load conditions?
Answer: Performance / load testing
Performance and load testing simulate expected or peak usage to uncover bottlenecks, degradation, and breaking points before production deployment.
In agile development, which ceremony is MOST focused on reflecting on the team's process quality and identifying improvement actions?
Answer: Sprint retrospective
The sprint retrospective is dedicated to inspecting the team's process and collaboration, producing actionable improvements for the next sprint.
What is the primary risk of deploying an Update Set that has not been fully tested in a sub-production environment?
Answer: Untested changes could introduce defects or break existing functionality in production
Skipping sub-production testing means defects reach production users, increasing incident risk, rollback complexity, and business impact.
Which term describes the practice of automatically rebuilding and retesting an application every time code changes are committed to the repository?
Answer: Continuous Integration (CI)
Continuous Integration automatically triggers builds and test suites on every commit, providing rapid feedback and catching integration issues early.