CACs Confidentiality & Privacy Standards 2

Question 1

Under the ACA's privacy rules, which federal law primarily governs the protection of personally identifiable information (PII) collected during the Health Insurance Marketplace enrollment process?

Accepted Answer

The ACA itself and its implementing regulations

Answer

The ACA and its implementing regulations, including 45 CFR Part 155, govern privacy protections for PII collected during Marketplace enrollment.

Question 2

A consumer asks a CAC to send their completed application to a family member's email address for convenience. What should the CAC do?

Accepted Answer

Confirm the consumer understands the privacy risk and document their informed consent before proceeding

Answer

CACs must ensure consumers understand risks of unencrypted transmission and obtain informed consent before sharing application information via email.

Question 3

Which of the following is NOT considered personally identifiable information (PII) in the context of Marketplace enrollment?

Accepted Answer

The county in which the Marketplace operates

Answer

A county name alone is publicly available geographic data and does not identify any individual consumer.

Question 4

A CAC's computer containing consumer enrollment files is stolen. What is the FIRST required action?

Accepted Answer

Report the breach to the appropriate authorities and their Navigator/CAC organization per breach response protocols

Answer

The first step is to report the breach internally and to relevant authorities per the organization's breach response plan before individual consumer notification.

Question 5

When a CAC assists a consumer whose application also affects household members, whose consent is needed to share household members' information with a third party?

Accepted Answer

Each adult household member whose information would be shared must provide consent

Answer

Each adult household member has independent privacy rights and must separately authorize disclosure of their own information.

(CACs) Certified Application Counselor Practice Test

(CACs) Certified Application Counselor Practice Test

CACs Confidentiality & Privacy Standards 2