Quality Improvement Flashcards
7 cards from real CAC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Quality Improvement flashcards as text
A 'just culture' approach to patient safety does which of the following?
Answer: Separates human error, at-risk behavior, and reckless behavior to respond fairly
Just culture consoles human error, coaches at-risk behavior, and holds reckless behavior accountable.
An acupuncture clinic notices more patient reports of post-treatment bruising. What is the best first QI step?
Answer: Collect and analyze data on the reports to understand the pattern
Data collection comes first so changes target the real causes.
What is the appropriate way to clean a small blood spill on a treatment table?
Answer: Wear gloves and use an EPA-registered disinfectant or freshly made 1:10 bleach solution
Blood spills require gloves and an approved disinfectant such as 1:10 diluted bleach.
After a needlestick injury from a used needle, what should the practitioner do first?
Answer: Wash the area with soap and water, then report and seek prompt medical evaluation
Immediate washing, reporting, and evaluation for post-exposure prophylaxis are standard steps.
Which QI method is proactive, identifying ways a process could fail before any harm occurs?
Answer: Failure Mode and Effects Analysis (FMEA)
FMEA is a prospective method that rates possible failure modes before they happen.
The Lean approach to quality improvement mainly focuses on:
Answer: Eliminating waste and steps that do not add value
Lean streamlines processes by removing waste such as waiting and unnecessary steps.
Six Sigma methodology in health care primarily aims to:
Answer: Reduce process variation and defects
Six Sigma uses data and statistics (DMAIC) to cut variation and defects.