Quality Improvement Flashcards
7 cards from real CAC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Quality Improvement flashcards as text
In a Plan-Do-Study-Act (PDSA) cycle run in an acupuncture clinic, what happens in the 'Study' phase?
Answer: Results are compared with the predictions made during planning
The Study phase analyzes data and compares outcomes against what was predicted in the Plan phase.
A root cause analysis after a patient incident should mainly focus on which of the following?
Answer: System and process factors that allowed the event to occur
RCA looks for underlying system and process failures instead of assigning individual blame.
What is the main purpose of a fishbone (Ishikawa) diagram in quality improvement?
Answer: To organize possible causes of a problem into categories
A fishbone diagram groups potential causes (people, methods, equipment, environment) leading to a single effect.
A clinic tallies patient complaints and finds that 80% come from two issues: wait times and billing errors. Which tool best shows this?
Answer: Pareto chart
A Pareto chart ranks causes by frequency to highlight the 'vital few' that produce most problems.
Which tool is most appropriate for tracking a clinic's monthly rate of missed appointments to detect shifts after an intervention?
Answer: Run chart
A run chart plots data over time so trends and shifts after a change become visible.
Which aim statement best follows the SMART format?
Answer: Reduce documented needle-site bruising reports by 25% within 6 months
It is specific, measurable, achievable, relevant, and time-bound.
The percentage of patient charts that contain a signed informed consent form is an example of what type of measure?
Answer: Process measure
Process measures track whether the steps of care are performed as intended.