CAADE Automotive Industry Standards & Practices 2 — Questions and Answers
Question 1: Which organization publishes the I-CAR training and certification standards widely recognized in the collision repair industry?
- ASE
- I-CAR (Correct answer)
- SAE International
- NHTSA
Correct answer: I-CAR
I-CAR (Inter-Industry Conference on Auto Collision Repair) develops and delivers technical training and certification programs for the collision repair industry.
Question 2: What does the term 'OEM repair procedures' refer to in the context of collision repair?
- Aftermarket part installation guidelines
- Original equipment manufacturer's documented repair methods (Correct answer)
- Insurance company estimating standards
- Government-mandated safety regulations
Correct answer: Original equipment manufacturer's documented repair methods
OEM repair procedures are the original equipment manufacturer's documented methods and specifications for repairing a specific vehicle to its pre-accident condition.
Question 3: Under CCC ONE estimating software, what does a 'P-page' refer to?
- A parts ordering page
- Preliminary damage assessment page
- Policy and Procedures pages containing estimating guidelines (Correct answer)
- A payment authorization page
Correct answer: Policy and Procedures pages containing estimating guidelines
P-pages (Policy and Procedures pages) in CCC ONE contain the rules and guidelines that govern how labor times and operations are applied in the estimating database.
Question 4: Which federal agency oversees vehicle safety standards and can issue recalls for safety-related defects?
- EPA
- OSHA
- NHTSA (Correct answer)
- FTC
Correct answer: NHTSA
The National Highway Traffic Safety Administration (NHTSA) is the federal agency responsible for setting vehicle safety standards and managing safety recall campaigns.
Question 5: A vehicle's VIN is 17 characters long. What does the 10th character specifically indicate?
- Country of manufacture
- Model year (Correct answer)
- Engine type
- Assembly plant
Correct answer: Model year
The 10th character of a VIN encodes the model year of the vehicle, using a specific alphanumeric code established by SAE standard J853.
Question 6: In the context of total loss thresholds, what is a 'constructive total loss'?
- A vehicle that cannot be rebuilt under any circumstances
- A vehicle where repair costs plus salvage value equal or exceed the ACV (Correct answer)
- A vehicle with frame damage beyond factory tolerances
- A vehicle declared a total loss by NHTSA
Correct answer: A vehicle where repair costs plus salvage value equal or exceed the ACV
A constructive total loss occurs when the cost to repair the vehicle plus its salvage value equals or exceeds the vehicle's actual cash value, making repair economically impractical.
Question 7: Which industry standard database provides vehicle-specific repair times used in most collision estimating systems?
- CARFAX database
- MOTOR, Mitchell, and CCC time guides (Correct answer)
- NADA appraisal guides
- Kelley Blue Book valuation database
Correct answer: MOTOR, Mitchell, and CCC time guides
MOTOR, Mitchell, and CCC each publish their own labor time databases derived from industry studies, and these form the basis of most collision repair estimating software.
CAADE Automotive Industry Standards & Practices 2
Which organization publishes the I-CAR training and certification standards widely recognized in the collision repair industry?