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Portfolio Development Flashcards

7 cards from real CA practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

Read the first 7 Portfolio Development flashcards as text
  1. Which performance metric BEST measures the efficiency of an adjuster's commercial lines portfolio?

    Answer: Loss adjustment expense (LAE) as a percentage of incurred losses

    LAE as a percentage of incurred losses measures how efficiently claims are being handled relative to the total loss dollars managed.

  2. An adjuster developing a specialty portfolio in inland marine losses should prioritize knowledge of which coverage provision?

    Answer: Mysterious disappearance exclusions

    Inland marine policies commonly contain mysterious disappearance exclusions, making familiarity with this provision essential for accurate coverage analysis.

  3. For portfolio quality control, a claims supervisor reviews files for 'leakage.' What does leakage MOST commonly refer to?

    Answer: Avoidable overpayment on claims

    Leakage refers to avoidable overpayments on claims resulting from poor investigation, failure to identify fraud, or inadequate negotiation.

  4. A certified adjuster is asked to develop a best practices portfolio for handling construction defect claims. Which documentation element is MOST distinctive for this claim type?

    Answer: Expert engineering reports identifying defective workmanship

    Construction defect claims hinge on causation, making expert engineering reports the cornerstone documentation for establishing defective workmanship.

  5. When managing a portfolio that includes claims with coverage disputes, an adjuster should issue a reservation of rights letter primarily to:

    Answer: Preserve the insurer's right to deny coverage while still investigating

    A reservation of rights letter notifies the insured that the insurer is investigating while reserving the right to disclaim coverage if a policy exclusion applies.

  6. In a homeowners claims portfolio review, which finding MOST strongly suggests a pattern of insurance fraud?

    Answer: Claims filed within 30 days of policy inception

    Claims filed shortly after policy inception are a recognized red flag for pre-existing conditions or staged losses and warrant enhanced investigation.

  7. Which action BEST demonstrates proactive portfolio management for an adjuster handling long-tail liability claims?

    Answer: Conducting periodic reserve reviews as new information develops

    Long-tail claims evolve over time, so periodic reserve reviews that incorporate new medical, legal, or factual information are essential to accurate portfolio valuation.