Communication and Documentation Flashcards
7 cards from real C2 practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Communication and Documentation flashcards as text
In formal correspondence, what is the correct closing for a letter that begins 'Dear Sir or Madam'?
Answer: Yours faithfully
In British formal convention, 'Yours faithfully' is used when the recipient is unknown (Dear Sir/Madam), while 'Yours sincerely' is used when the recipient is named.
Which of the following is an example of nominalization, commonly used to create a formal written style?
Answer: A decision on the proposal will be made by the committee.
Nominalization replaces a verb phrase ('will decide') with a noun form ('a decision'), creating the impersonal, formal tone characteristic of official documentation.
A project update email states: 'We are on track, mostly.' What is the primary problem with this phrase in professional communication?
Answer: The hedging qualifier 'mostly' introduces ambiguity without specifying what is off track.
In professional documentation, vague qualifiers like 'mostly' create uncertainty; the writer should specify which element is not on track and explain the impact.
When preparing meeting minutes, which item is least essential to include?
Answer: A verbatim transcript of every speaker's words
Minutes capture decisions, actions, and key points, not verbatim speech; a full transcript is unnecessarily long and impractical for ongoing reference.
Which citation style is most commonly required in US social science academic documentation?
Answer: APA (American Psychological Association)
APA style is the standard for psychology, education, and most social sciences in the US, governing both in-text citations and the reference list.
A business proposal contains this phrase: 'We would like to take this opportunity to thank you for considering our proposal.' What is its main weakness?
Answer: It is a filler phrase that adds length without informational value
Filler phrases pad documents and dilute impact; professional writing replaces them with substantive content or omits them entirely.
In a formal report's methodology section, which verb tense is most appropriate when describing procedures that were carried out during the study?
Answer: Simple past, because the actions were completed before writing
Methodology sections use simple past tense to describe procedures that were completed at a specific point during the research.