Business Services Marketing Question and Answers

Question 1

Working parents can get child care services at Amara's Childcare Center. From the provider to the final consumer, the childcare services travel the following path:

Accepted Answer

direct

Answer

indirect

Question 2

The law firm employee ignored the manager's instructions on how to carry out a specific assignment because s/he had previously performed a similar job. Which of the following contributed to the lawyer's inability to effectively listen:

Accepted Answer

Past experiences

Answer

Language skills

Answer

Attention span

Answer

Age differences

Question 3

Simple memoranda made by business services professionals have the trait of typically being written with a reader in mind (n)

Accepted Answer

internal audience

Answer

board of directors

Answer

group of suppliers

Answer

planning committee

Question 4

Client satisfaction may suffer if staff members are unable to answer inquiries concerning the law firm's legal services.

Accepted Answer

image of the business

Answer

purchasing ability

Answer

sourcing strategy

Answer

price fixing

Question 5

Typically, landscaping businesses coordinate the promotion of their services with the marketing efforts of

Accepted Answer

promotion

Answer

management

Answer

controlling

Answer

directing

Question 6

The two utility types that physical distribution produces are

Accepted Answer

time and place

Answer

place and form

Answer

form and possession

Answer

possession and time

Question 7

If every owner of a law company is subject to infinite liability for the firm's losses, then this group of people is a (n)

Accepted Answer

general partnership

Answer

public corporation

Answer

close corporation

Answer

"S" corporation