AI Business Services Question and Answers

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What is Business Document Processing?

Correct! Wrong!

Explanation:
Strategic machine learning capabilities are offered by business document processing, which enhances customer experience across the intelligent suite by automating and optimizing operations. They are made available to SAP Cloud Platform users as reusable services.

Which of the following issues may be automated and simplified using business entity recognition?

Correct! Wrong!

Correct answer:
People must comprehend and extract the crucial information from a sizable quantity of emails they get each day.

Business Services for SAP AI are...

Correct! Wrong!

Explanation:
SAP AI business services are reusable, generic services that may be applied throughout the entire organization. They address issues that have been seen across various processes and are not specific to a single application, such document processing or translation. You can use AI Business Services to reevaluate your current procedures.

What is Document Information Extraction?

Correct! Wrong!

Explanation:
You can process a lot of business documents with material in tables and headers by using a document information extraction service.

Process automation with SAP AI Business Services results in

Correct! Wrong!

Explanation:
SAP AI Business Services can assist in enhancing customer service, business operations, employee job satisfaction, and reinventing current business processes by automating manual and repetitive tasks using the learnings from previous business data.

What is Service Ticket Intelligence?

Please select 2 correct answers

Correct! Wrong!

Explanation:
Service One of the reusable microservices included with SAP AI Business Services on SAP Cloud Platform is Ticket Intelligence. By categorizing incoming customer care tickets, offering recommendations, and conducting sentiment analysis with the aid of machine learning capabilities, it helps to develop a self-driven customer service.

Which service is most appropriate for managing master data?

Correct! Wrong!

Explanation:
A technique called master data management (MDM) unifies information about customers, goods, suppliers, and other corporate entities from various IT systems. By ensuring that identifiers and other crucial data components regarding those entities are accurate and consistent across the company, MDM, one of the major disciplines in the overall data management process, helps to improve data quality.

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