Business Services Business Services Technology and IT 1 — Questions and Answers
Question 1: What is 'cloud computing' in a business context?
- Using on-premise servers only
- Delivering computing services (servers, storage, software) over the internet on demand (Correct answer)
- Installing software directly on office computers
- A method for backing up physical paper records
Correct answer: Delivering computing services (servers, storage, software) over the internet on demand
Cloud computing delivers IT resources like servers, databases, and software over the internet, allowing businesses to scale resources on demand without owning physical infrastructure.
Question 2: What is a 'SaaS' business model?
- Selling hardware devices to businesses
- Providing software applications hosted online on a subscription basis (Correct answer)
- Offering one-time software license purchases
- Providing IT consulting services only
Correct answer: Providing software applications hosted online on a subscription basis
Software as a Service (SaaS) delivers software applications over the internet on a subscription basis, eliminating the need for local installation and maintenance.
Question 3: What does 'cybersecurity' protect in a business?
- Physical office security and access control
- Digital systems, networks, and data from unauthorized access, attacks, and damage (Correct answer)
- Employee health and safety regulations
- Intellectual property patents
Correct answer: Digital systems, networks, and data from unauthorized access, attacks, and damage
Cybersecurity encompasses technologies, practices, and processes designed to protect digital systems, networks, programs, and data from cyber threats and unauthorized access.
Question 4: What is 'data backup' and why is it critical?
- Organizing data into alphabetical order
- Creating copies of data to restore in case of loss or system failure (Correct answer)
- Encrypting sensitive business files
- Deleting outdated records from servers
Correct answer: Creating copies of data to restore in case of loss or system failure
Data backup involves creating copies of important data so it can be recovered if the original is lost, corrupted, or destroyed, ensuring business continuity.
Question 5: What is an 'ERP system' in business technology?
- An email relay protocol
- Integrated software managing core business processes like finance, HR, and supply chain (Correct answer)
- A network firewall solution
- A customer-facing e-commerce platform
Correct answer: Integrated software managing core business processes like finance, HR, and supply chain
Enterprise Resource Planning (ERP) systems integrate and manage core business processes — including finance, HR, manufacturing, and supply chain — in a single platform.
Question 6: What does 'IT infrastructure' include in a business?
- Company marketing materials and branding
- The hardware, software, networks, and facilities that support business technology operations (Correct answer)
- Employee training programs
- Customer loyalty programs
Correct answer: The hardware, software, networks, and facilities that support business technology operations
IT infrastructure comprises the hardware, software, network resources, and services required to operate and manage an enterprise's IT environment.
Business Services Business Services Technology and IT 1
What is 'cloud computing' in a business context?