Business Services Business Services Human Resources 2 — Questions and Answers
Question 1: What is 'job analysis' used for in HR?
- Evaluating company stock performance
- Systematically studying a job to identify its duties, requirements, and context (Correct answer)
- Scheduling employee shifts
- Reviewing expense reports
Correct answer: Systematically studying a job to identify its duties, requirements, and context
Job analysis identifies the tasks, responsibilities, skills, and qualifications needed for a specific job, informing hiring, training, and performance management.
Question 2: What does 'exempt employee' mean under the US Fair Labor Standards Act?
- An employee who does not pay federal taxes
- An employee not entitled to overtime pay due to their salary and job duties (Correct answer)
- An employee on a temporary work visa
- An employee who is exempt from performance reviews
Correct answer: An employee not entitled to overtime pay due to their salary and job duties
Under the FLSA, exempt employees meet specific salary and duties tests that exclude them from minimum wage and overtime protections.
Question 3: What is 'talent acquisition' in HR?
- Purchasing intellectual property from competitors
- The strategic process of finding, attracting, and hiring skilled employees (Correct answer)
- Managing employee training programs
- Administering employee health insurance
Correct answer: The strategic process of finding, attracting, and hiring skilled employees
Talent acquisition is a long-term, strategic approach to identifying and recruiting candidates who align with the organization's goals and culture.
Question 4: What is a '360-degree feedback' review?
- An annual financial audit of HR spending
- A performance assessment gathering input from supervisors, peers, subordinates, and self (Correct answer)
- A customer satisfaction survey
- A review of the company's organizational chart
Correct answer: A performance assessment gathering input from supervisors, peers, subordinates, and self
360-degree feedback collects performance input from multiple sources around an employee — including managers, colleagues, direct reports, and the employee themselves.
Question 5: What does 'HR compliance' primarily involve?
- Managing marketing campaigns
- Ensuring the organization follows employment laws, regulations, and internal policies (Correct answer)
- Overseeing IT security systems
- Managing vendor contracts
Correct answer: Ensuring the organization follows employment laws, regulations, and internal policies
HR compliance ensures a company adheres to federal, state, and local employment laws covering areas like hiring, wages, workplace safety, and benefits.
Question 6: What is 'workforce planning' in human resources?
- Scheduling weekly staff meetings
- Analyzing current and future staffing needs to align talent with business goals (Correct answer)
- Developing the company's product roadmap
- Managing the IT department's budget
Correct answer: Analyzing current and future staffing needs to align talent with business goals
Workforce planning involves forecasting the organization's future talent needs and developing strategies to meet them, balancing supply and demand of skills.
What is 'job analysis' used for in HR?