Business Degree Business Technology 3 — Questions and Answers
Question 1: Which type of e-commerce model involves transactions between two businesses rather than between a business and an individual consumer?
- B2C (Business-to-Consumer)
- C2C (Consumer-to-Consumer)
- B2B (Business-to-Business) (Correct answer)
- D2C (Direct-to-Consumer)
Correct answer: B2B (Business-to-Business)
B2B e-commerce involves commercial transactions conducted electronically between businesses, such as a manufacturer selling to a wholesaler.
Question 2: A retailer uses software that analyzes purchasing patterns to automatically reorder stock when inventory falls below a threshold. This is an example of which technology application?
- Customer relationship management
- Automated inventory management (Correct answer)
- Human resource information systems
- Business process reengineering
Correct answer: Automated inventory management
Automated inventory management systems use real-time data and predefined rules to trigger reorder points without human intervention.
Question 3: Which wireless communication standard is most commonly used for short-range data exchange between devices like smartphones and payment terminals?
- Bluetooth
- Wi-Fi 6
- Near Field Communication (NFC) (Correct answer)
- 5G
Correct answer: Near Field Communication (NFC)
NFC enables contactless data exchange over very short distances (typically under 4 cm), making it ideal for tap-to-pay and device pairing.
Question 4: In project management software, which feature allows team members to see task dependencies and the critical path of a project visually?
- Kanban board
- Gantt chart (Correct answer)
- Burndown chart
- RACI matrix
Correct answer: Gantt chart
A Gantt chart displays project tasks on a timeline, showing start and end dates, durations, and dependencies between tasks including the critical path.
Question 5: A company stores customer purchase history in a structured format to run quarterly sales reports. Which type of database system is most appropriate?
- Graph database
- Document store (NoSQL)
- Relational database (SQL) (Correct answer)
- In-memory cache
Correct answer: Relational database (SQL)
Relational databases organize structured data into tables with defined relationships, making them ideal for transactional records and structured queries like sales reports.
Question 6: Which concept describes the use of technology to replace repetitive, rule-based business processes previously performed by humans?
- Digital transformation
- Robotic Process Automation (RPA) (Correct answer)
- Machine learning
- Business intelligence
Correct answer: Robotic Process Automation (RPA)
RPA uses software robots to automate high-volume, repetitive tasks such as data entry, invoice processing, and report generation.
Question 7: Which metric measures the percentage of website visitors who complete a desired action, such as making a purchase or filling out a form?
- Bounce rate
- Click-through rate (CTR)
- Conversion rate (Correct answer)
- Net Promoter Score (NPS)
Correct answer: Conversion rate
Conversion rate is calculated as the number of conversions divided by total visitors, indicating how effectively a site turns visitors into customers or leads.
Business Degree Business Technology 3
Which type of e-commerce model involves transactions between two businesses rather than between a business and an individual consumer?