BSEM Operations Management & Process Improvement

Question 1

What is the primary goal of lean manufacturing?

Accepted Answer

Eliminate waste while delivering value to the customer

Answer

Maximize machine utilization

Answer

Increase batch production sizes

Answer

Reduce the number of employees on the floor

Question 2

In Six Sigma, what does DMAIC stand for?

Accepted Answer

Define, Measure, Analyze, Improve, Control

Answer

Design, Monitor, Assess, Integrate, Complete

Answer

Define, Map, Align, Implement, Check

Answer

Diagnose, Measure, Act, Inspect, Certify

Question 3

What is a Kanban system primarily used for?

Accepted Answer

Controlling inventory and production flow through visual signals

Answer

Scheduling employee shifts

Answer

Tracking supplier contracts

Answer

Measuring customer satisfaction

Question 4

Which metric measures the ratio of value-added time to total lead time in a process?

Accepted Answer

Process cycle efficiency (PCE)

Answer

Overall Equipment Effectiveness (OEE)

Answer

First pass yield (FPY)

Answer

Takt time ratio

Question 5

What is Overall Equipment Effectiveness (OEE) used to measure?

Accepted Answer

The productive performance of manufacturing equipment

Answer

Employee productivity per shift

Answer

Total output relative to labor costs

Answer

Supplier delivery reliability

Question 6

Which of the following best describes a 'bottleneck' in a production process?

Accepted Answer

A resource whose capacity limits the overall throughput of the system

Answer

A workstation that consistently finishes ahead of schedule

Answer

A quality inspection step that delays shipping

Answer

An inventory buffer between two process steps

Question 7

What is the primary purpose of a Value Stream Map (VSM)?

Accepted Answer

To visualize the flow of materials and information to identify waste

Answer

To document employee skill levels

Answer

To schedule preventive maintenance tasks

Answer

To map customer contact points for CRM