BPA Change Management & Governance Flashcards

Which principle ensures that no single individual can both initiate and approve a BPA process change?

Answer: Separation of duties

Separation of duties prevents conflicts of interest and fraud by requiring different people to initiate and approve changes.

When should an emergency change process be invoked in BPA governance?

Answer: When a critical automated process fails and immediate action is required to restore service

Emergency change procedures allow expedited approvals to quickly restore a failed critical process while still maintaining a record of the action.

A BPA governance policy requires all process changes to undergo UAT before production deployment. What does UAT stand for?

Answer: User Acceptance Testing

User Acceptance Testing (UAT) validates that a changed process meets business requirements before it is released to production.

Which governance artifact defines the acceptable window during which a BPA change can be deployed to minimize business disruption?

Answer: Maintenance Window Schedule

A Maintenance Window Schedule designates approved low-impact time periods for deploying changes to reduce disruption to business operations.

What governance practice helps ensure that retired or decommissioned BPA processes do not create compliance gaps?

Answer: Formal decommissioning process with documented handoff and archiving

A formal decommissioning process ensures that retired automations are properly archived, compliance obligations are transferred, and no undocumented gaps remain.

In BPA governance, a RACI matrix is used to:

Answer: Clarify roles and responsibilities by defining who is Responsible, Accountable, Consulted, and Informed for each activity

A RACI matrix eliminates ambiguity by clearly assigning each governance activity to specific roles across the R, A, C, and I dimensions.