Bootstrap Communication & Stakeholder Relations 3

Question 1

Which type of communication barrier most commonly arises in cross-functional project teams?

Accepted Answer

Jargon and terminology differences between departments

Answer

Departmental jargon creates misunderstanding when team members come from different functional backgrounds.

Question 2

What is the purpose of a RACI matrix in stakeholder communication?

Accepted Answer

To clarify who is Responsible, Accountable, Consulted, and Informed for each task

Answer

A RACI matrix eliminates ambiguity about decision-making authority and communication obligations.

Question 3

A remote stakeholder consistently misses video calls. What is the most effective adaptation?

Accepted Answer

Send pre-recorded video updates and async check-ins that fit their schedule

Answer

Async communication formats accommodate stakeholders who cannot attend synchronous meetings regularly.

Question 4

During requirements gathering, a stakeholder keeps changing their stated needs. What is the best project management response?

Accepted Answer

Document each change with a formal change request process to evaluate impact

Answer

A change request process captures evolving needs while protecting project scope and timeline.

Question 5

What is the main goal of a communication management plan?

Accepted Answer

To specify what information will be shared, with whom, through which channels, and how frequently

Answer

A communication management plan ensures all stakeholders receive the right information at the right time through appropriate channels.

Bootstrap Practice Test