BOMA Emergency Preparedness & Risk Management 3

Question 1

What is a 'crisis communications plan' in commercial building management?

Accepted Answer

A plan for communicating with tenants, media, and stakeholders during and after an emergency

Answer

A protocol for building management to communicate internally during normal operations

Answer

A technology plan for maintaining communication systems during power outages

Answer

A plan for resolving tenant disputes and complaints through structured communication

Question 2

What does 'property damage insurance' (also called 'commercial property insurance') typically cover for a building owner?

Accepted Answer

Physical damage to the building structure and contents from covered perils like fire and windstorm

Answer

Legal liability for injuries occurring to tenants and visitors on the property

Answer

Business income loss from tenant defaults and lease terminations

Answer

Equipment breakdown and mechanical failure of building systems

Question 3

What is 'CPTED' (Crime Prevention Through Environmental Design) applied to commercial buildings?

Accepted Answer

Design strategies that deter crime by controlling sight lines, access, lighting, and territorial definition

Answer

A criminal background check program for prospective tenants and their employees

Answer

A law enforcement-led security program requiring regular police patrols of commercial properties

Answer

Certification of building security personnel by a law enforcement agency

Question 4

What is 'umbrella liability insurance' in the context of commercial building risk management?

Accepted Answer

Excess liability coverage that kicks in when primary liability insurance limits are exhausted

Answer

A single policy that consolidates all property and liability coverage for a building portfolio

Answer

Insurance covering all tenants in a building under one master policy

Answer

Coverage for unusual or hard-to-insure liability risks excluded from standard policies

Question 5

What is the purpose of a 'post-occupancy evaluation' (POE) after tenants move into a commercial space?

Accepted Answer

To assess how well the space performs against occupant needs and expectations after they've occupied it

Answer

To verify that tenant improvements meet building code requirements after construction

Answer

To document any damage caused by tenants at the start of their occupancy

Answer

To evaluate whether the tenant is operating in compliance with their lease terms

Question 6

What is 'mold remediation' guidance under BOMA and EPA standards for commercial buildings?

Accepted Answer

Remove mold and correct moisture sources; avoid spreading spores; use appropriate PPE; verify remediation success

Answer

Apply EPA-approved chemical treatments to all mold-affected surfaces annually

Answer

Immediately evacuate and seal any building with visible mold growth until certified mold-free

Answer

Report all mold discoveries to local health departments within 24 hours