BMS Funeral NBE 5 — Questions and Answers
Question 1: Which of the following is an example of 'bundling' that violates the FTC Funeral Rule?
- Offering a discounted package for all-inclusive services
- Requiring customers to purchase a package rather than individual items (Correct answer)
- Advertising a cremation price that includes all required fees
- Listing a casket price that includes delivery charges
Correct answer: Requiring customers to purchase a package rather than individual items
The FTC Funeral Rule prohibits requiring customers to purchase package deals; families must be allowed to select goods and services individually.
Question 2: Rigor mortis typically begins in which muscle groups first?
- Large muscles of the legs
- Involuntary smooth muscles of the intestines
- Small muscles of the face and jaw (Correct answer)
- Cardiac muscle of the heart
Correct answer: Small muscles of the face and jaw
Rigor mortis typically begins in the smaller muscles of the eyelids, face, and jaw before progressing to larger muscle groups.
Question 3: A funeral home that fails to provide a General Price List to a family that visited in person is subject to action by:
- The state funeral board only
- The FTC under the Funeral Industry Practices Rule (Correct answer)
- OSHA for safety violations
- The CDC for public health violations
Correct answer: The FTC under the Funeral Industry Practices Rule
The FTC enforces the Funeral Industry Practices Rule (Funeral Rule) and can take action against funeral homes that fail to provide required price disclosures.
Question 4: What is the primary purpose of using a higher-index embalming fluid?
- To speed up the injection process
- To achieve greater tissue fixation and preservation (Correct answer)
- To improve cosmetic skin coloring
- To reduce the risk of bleaching
Correct answer: To achieve greater tissue fixation and preservation
Higher-index fluids contain a greater concentration of formaldehyde, providing stronger tissue fixation and preservation, especially for decomposed or edematous cases.
Question 5: Which of the following correctly describes the legal status of embalming under U.S. federal law?
- Required for all interstate transport of human remains
- Not required unless the family specifically requests it (Correct answer)
- Required for all remains held more than 24 hours
- Required by the FTC Funeral Rule in all cases
Correct answer: Not required unless the family specifically requests it
There is no federal law requiring embalming; the FTC Funeral Rule specifies that embalming is not required by law in most cases and that false claims about its necessity are prohibited.
Question 6: The 'Casket Price List' required by the FTC Funeral Rule must be made available:
- Only when a family specifically requests to see caskets
- Before any casket is shown to a consumer (Correct answer)
- Only after the General Price List has been reviewed
- During the arrangement conference at the funeral director's discretion
Correct answer: Before any casket is shown to a consumer
Under the FTC Funeral Rule, the Casket Price List must be offered to consumers before showing them any caskets, whether in a showroom or catalog.
Question 7: Which type of cremation container is the minimum requirement under FTC Funeral Rule regulations for direct cremation?
- A hardwood casket
- A metal urn
- An unfinished wood box or alternative container (Correct answer)
- A sealed metal casket
Correct answer: An unfinished wood box or alternative container
The FTC Funeral Rule requires funeral homes offering direct cremation to provide an alternative container option, such as an unfinished wood box or rigid container, at minimum.
BMS Funeral NBE 5
Which of the following is an example of 'bundling' that violates the FTC Funeral Rule?