BMO Professional Standards & Ethics 5

Question 1

A BMO client asks their advisor to execute a trade that the advisor believes is unsuitable for the client's risk profile. The advisor should:

Accepted Answer

Document the client's instruction, explain the risks, and follow escalation procedures if required

Answer

When a client directs an unsuitable trade, the advisor must document the instruction, communicate the risks clearly, and follow any required escalation procedures under BMO policy.

Question 2

Under BMO's Respectful Workplace policy, harassment is defined as:

Accepted Answer

Unwelcome conduct based on protected grounds that creates a hostile or intimidating environment

Answer

Harassment includes any unwelcome conduct linked to protected characteristics (race, gender, disability, etc.) that creates a hostile or intimidating workplace.

Question 3

A BMO employee working remotely should handle sensitive client documents by:

Accepted Answer

Using only BMO-approved secure systems and following the bank's data handling protocols

Answer

Sensitive client documents must be handled exclusively through BMO-approved secure systems and in compliance with the bank's data handling protocols regardless of work location.

Question 4

When a BMO employee is uncertain whether a planned action is permitted under the Code of Conduct, the best first step is to:

Accepted Answer

Consult with the compliance department or use available ethics resources before acting

Answer

When in doubt about whether an action complies with the Code of Conduct, employees should proactively consult compliance or use available ethics guidance tools before proceeding.

Question 5

BMO's anti-bribery policy prohibits employees from offering anything of value to a government official to:

Accepted Answer

All of the above

Answer

Anti-bribery laws and BMO policy prohibit offering value to government officials to obtain business, retain business, gain advantages, or expedite any government process.

(BMO) Bank of Montreal Assessment Practice Test

(BMO) Bank of Montreal Assessment Practice Test

BMO Professional Standards & Ethics 5