Emergency Procedures & Response Flashcards
7 cards from real BHP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Emergency Procedures & Response flashcards as text
A client with a history of seizures begins convulsing in your office. What is the FIRST priority action?
Answer: Clear the area of hazardous objects and protect the client's head
The first priority during a seizure is to protect the client from injury by clearing the environment and cushioning the head, not restraining them.
When a behavioral health client discloses they have ingested an unknown substance, which resource should be contacted IMMEDIATELY?
Answer: Poison Control Center (1-800-222-1222)
Poison Control Center provides immediate expert guidance on toxic exposures and ingestion emergencies 24/7.
A client experiencing a mental health crisis becomes aggressive and threatens staff. What de-escalation technique should be used FIRST?
Answer: Use a calm, non-threatening tone and create physical space
Verbal de-escalation using a calm tone and providing physical space is the first-line intervention before considering physical or law enforcement responses.
Which documentation is MOST important to complete after any behavioral health emergency response?
Answer: An incident report filed according to agency protocol
Incident reports document the facts of the emergency, protect the agency legally, and support quality improvement review.
A client reports that another client has a weapon in the waiting room. What should the BHP do FIRST?
Answer: Quietly alert staff and initiate the facility's safety/lockdown protocol
The BHP should discreetly alert staff and follow the facility's established safety protocol to minimize risk of harm.
In a psychiatric emergency, what does the acronym 'SAFE' stand for in risk assessment?
Answer: Support, Access to means, Future orientation, Evidence of plan
SAFE in suicide risk assessment stands for Support systems, Access to means, Future orientation, and Evidence of a specific plan.
Which behavior MOST indicates a client may be at imminent risk of self-harm requiring immediate emergency intervention?
Answer: Giving away prized personal possessions and saying goodbye
Giving away possessions and saying goodbye are behavioral warning signs of imminent suicidal intent requiring immediate emergency response.