BHP Communication & Interpersonal Skills Flashcards
6 cards from real BHP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 BHP Communication & Interpersonal Skills flashcards as text
Which communication technique involves restating the client's message in the professional's own words to confirm understanding?
Answer: Paraphrasing
Paraphrasing involves restating the client's message in the professional's own words to verify accurate understanding.
Active listening in behavioral health settings primarily involves which of the following?
Answer: Fully concentrating on and responding to the client's verbal and nonverbal messages
Active listening requires full attention to both verbal and nonverbal cues while responding in a way that shows genuine engagement.
When a client uses silence during a session, the most therapeutic response by a BHP is to:
Answer: Allow the silence and observe the client's nonverbal behavior
Therapeutic silence allows the client time to process emotions and thoughts, and the BHP should observe nonverbal cues during this time.
Open-ended questions in behavioral health interviews are most useful because they:
Answer: Encourage clients to elaborate and share more information
Open-ended questions invite clients to share detailed information rather than limiting them to brief responses.
Nonverbal communication in a therapeutic relationship includes which of the following?
Answer: Eye contact, posture, and facial expressions
Nonverbal communication encompasses body language elements such as eye contact, posture, gestures, and facial expressions.
Motivational interviewing is best described as a communication style that:
Answer: Collaboratively explores and strengthens motivation for change
Motivational interviewing is a client-centered, collaborative approach designed to elicit and strengthen a client's own motivation for change.