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Operations Management and Process Improvement Flashcards

6 cards from real BEC practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

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  1. Just-In-Time (JIT) inventory management aims to:

    Answer: Receive goods only as they are needed in the production process to minimize inventory costs

    JIT minimizes inventory holding costs by scheduling material deliveries to arrive precisely when needed in the production process, reducing waste and storage requirements.

  2. The Economic Order Quantity (EOQ) model determines the order size that:

    Answer: Minimizes total inventory costs including ordering and holding costs

    EOQ calculates the optimal order quantity that minimizes total inventory costs by balancing the cost of placing orders against the cost of holding inventory.

  3. A bottleneck in operations management refers to:

    Answer: The step in a process with the least capacity that limits overall throughput

    A bottleneck is the constraint in a production or service process where capacity is lowest, restricting the total output rate of the entire system.

  4. Total Quality Management (TQM) is characterized by:

    Answer: Organization-wide commitment to continuous quality improvement and customer satisfaction

    TQM is a management philosophy emphasizing continuous improvement in all aspects of the organization, with every employee involved in enhancing quality and meeting customer needs.

  5. Six Sigma's primary goal is to reduce:

    Answer: Process variation and defects to near-zero levels (3.4 defects per million opportunities)

    Six Sigma is a data-driven quality methodology targeting near-perfect quality by reducing process variation to achieve no more than 3.4 defects per million opportunities.

  6. A Gantt chart is primarily used in project management to:

    Answer: Display project tasks, durations, and timelines visually across a calendar

    A Gantt chart is a bar chart tool that illustrates a project schedule, showing each task as a horizontal bar spanning its planned start and end dates.