BCSE ERP Sales and Distribution (SD) 1 — Questions and Answers
Question 1: What is the 'order-to-cash' process in SAP SD?
- A cash advance process for employees
- The end-to-end sales process from customer order creation to payment receipt (Correct answer)
- A financial forecasting process
- A process for ordering cash from the bank
Correct answer: The end-to-end sales process from customer order creation to payment receipt
The order-to-cash process in SAP SD covers: sales order → delivery → goods issue → billing → payment receipt, integrating SD with MM and FI.
Question 2: Which organizational element in SAP SD is responsible for selling materials or services?
- Company Code
- Plant
- Sales Organization (Correct answer)
- Purchasing Organization
Correct answer: Sales Organization
A Sales Organization in SAP SD is responsible for selling products and services, negotiating sales conditions, and is liable for the products it sells.
Question 3: What is a 'customer master record' in SAP SD?
- A transaction record of all customer orders
- A central data object containing all key information about a customer used across SD and FI modules (Correct answer)
- A customer credit report
- A delivery route schedule
Correct answer: A central data object containing all key information about a customer used across SD and FI modules
The customer master record stores all relevant data about a customer (address, payment terms, pricing, delivery preferences) used consistently across the SD and FI modules.
Question 4: Which SAP SD transaction is used to create a sales order?
- ME21N
- FB01
- VA01 (Correct answer)
- VF01
Correct answer: VA01
Transaction VA01 is the standard SAP transaction code used to create a new sales order in the Sales and Distribution module.
Question 5: What is 'credit management' in SAP SD?
- Managing customer loyalty credits
- A process that checks a customer's credit limit before processing sales orders or deliveries (Correct answer)
- Issuing credit memos to customers
- Managing vendor payment terms
Correct answer: A process that checks a customer's credit limit before processing sales orders or deliveries
Credit management in SAP SD automatically checks whether a customer's open receivables and new order value exceed their assigned credit limit, blocking orders if necessary.
Question 6: What is the purpose of a 'condition record' in SAP SD pricing?
- To record customer complaints
- To store specific price values (discounts, surcharges) that are automatically applied when certain conditions are met (Correct answer)
- To document shipping conditions
- To record delivery confirmation details
Correct answer: To store specific price values (discounts, surcharges) that are automatically applied when certain conditions are met
Condition records in SAP SD store specific pricing values (e.g., a 10% discount for customer X on material Y) that are automatically retrieved and applied to sales documents.
BCSE ERP Sales and Distribution (SD) 1
What is the 'order-to-cash' process in SAP SD?