Strategy and Plan Development Flashcards
7 cards from real BCM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Strategy and Plan Development flashcards as text
A plan that outlines how an organization will communicate with employees, customers, and media during a disruption is called a:
Answer: Crisis Communications Plan
A Crisis Communications Plan defines messaging, spokespersons, channels, and timing for communicating with all audiences during an incident.
When a BCP specifies that payroll processing must resume within 24 hours, this requirement is BEST documented as:
Answer: Recovery Time Objective
The RTO is the target time within which a business function must be restored after a disruption, in this case 24 hours for payroll.
During plan development, 'plan maintenance' provisions are included PRIMARILY to:
Answer: Ensure the plan remains accurate and effective as the organization changes
Regular maintenance keeps the BCP aligned with organizational changes, technology updates, and lessons learned from tests and real events.
A gap analysis in BCM strategy development compares:
Answer: Current recovery capabilities against required recovery objectives
A gap analysis identifies where current recovery capabilities fall short of the RTOs and RPOs established by the BIA, highlighting areas needing investment.
Which continuity strategy element addresses the need to recover physical records, documents, and paper-based processes?
Answer: Vital records program
A vital records program identifies, protects, and ensures recovery of essential physical and electronic records required to resume operations.
An organization's BCP specifies that the alternate work site must accommodate 60% of normal staff capacity. This figure is derived from the:
Answer: Minimum Business Continuity Objective (MBCO)
MBCO defines the minimum operational level required, which directly dictates how much staff capacity and resources must be available at the alternate site.
Which approach to BCP plan development ensures procedures are realistic and executable by the staff who will use them?
Answer: Involving subject matter experts from each critical business unit
Subject matter experts from operational teams ensure procedures reflect actual processes, resources, and constraints, making plans executable under pressure.