BBM Human Resource Management 2 — Questions and Answers
Question 1: What is 'employee turnover' in HRM?
- The rotation of employees between departments
- The rate at which employees leave and are replaced in an organization (Correct answer)
- The process of employee performance reviews
- Training employees for multiple roles
Correct answer: The rate at which employees leave and are replaced in an organization
Employee turnover measures how frequently workers leave an organization and must be replaced, typically expressed as an annual percentage.
Question 2: Which compensation structure ties pay directly to individual or group performance outcomes?
- Seniority-based pay
- Time-based pay
- Performance-based pay (Correct answer)
- Skill-based pay
Correct answer: Performance-based pay
Performance-based pay (merit pay, bonuses, commissions) links employee compensation directly to achieving specific performance targets or outcomes.
Question 3: What is the purpose of succession planning in an organization?
- Planning for employee retirements only
- Identifying and developing internal candidates for future leadership roles (Correct answer)
- Scheduling employee vacations
- Creating redundancy in IT systems
Correct answer: Identifying and developing internal candidates for future leadership roles
Succession planning identifies and develops high-potential employees to fill critical leadership positions when they become vacant.
Question 4: Which term describes the range of human differences including race, gender, age, and culture in the workplace?
- Affirmative action
- Workforce diversity (Correct answer)
- Employment equity
- Equal opportunity
Correct answer: Workforce diversity
Workforce diversity refers to the variety of human differences among employees, including demographics, perspectives, and backgrounds that organizations aim to leverage.
Question 5: What is collective bargaining?
- Individual salary negotiations between employee and employer
- Negotiations between employers and a union representing workers (Correct answer)
- Setting minimum wage standards by the government
- Annual performance review discussions
Correct answer: Negotiations between employers and a union representing workers
Collective bargaining is the negotiation process between an employer and a labor union representing employees to reach agreements on wages, hours, and working conditions.
Question 6: Which training method involves experienced employees guiding new or less experienced workers on the job?
- Classroom instruction
- E-learning
- Mentoring/Coaching (Correct answer)
- Vestibule training
Correct answer: Mentoring/Coaching
Mentoring and coaching involve experienced employees providing guidance, feedback, and knowledge transfer to less experienced colleagues in a real work context.
What is 'employee turnover' in HRM?