BBC Core Knowledge and Fundamentals 5

Question 1

Which of the following is an example of a primary source document in an office filing system?

Accepted Answer

An original signed contract

Answer

A primary source document is the original record—such as a signed contract—rather than a derivative or copy prepared from it.

Question 2

What does the acronym 'RSVP' mean when it appears on a formal invitation?

Accepted Answer

Please respond (from the French 'Répondez s'il vous plaît')

Answer

RSVP is a French phrase meaning 'Répondez s'il vous plaît,' or 'Please respond,' requesting that the recipient confirm attendance.

Question 3

A clerk must type a table with three columns: Name, Department, and Extension. The data does not align properly when printed. The quickest fix using a word processor is to:

Accepted Answer

Insert tab stops or use the table feature to ensure consistent alignment

Answer

Tab stops and the table feature in word processors are designed to create consistent column alignment, whereas spacebar spacing shifts unpredictably with different fonts or printers.

Question 4

Which type of business correspondence is typically used for brief, internal communication within an organization?

Accepted Answer

Memorandum (memo)

Answer

Memorandums (memos) are the standard format for concise, internal communication between departments or staff within an organization.

Question 5

An employee processes 240 forms in an 8-hour workday. What is the average number of forms processed per hour?

Accepted Answer

30

Answer

240 forms ÷ 8 hours = 30 forms per hour.

(BBC) LA County Broad-Based Clerical/Secretarial examination Practice Test

(BBC) LA County Broad-Based Clerical/Secretarial examination Practice Test

BBC Core Knowledge and Fundamentals 5