Professional Standards and Ethics Flashcards
7 cards from real BBC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Professional Standards and Ethics flashcards as text
A vendor offers your department free equipment in exchange for priority processing of their invoices. Accepting this arrangement is:
Answer: Unethical because it creates a quid pro quo that compromises impartiality
Exchanging preferential treatment for goods is a quid pro quo arrangement that violates public-sector ethics regardless of value or approval.
What is the appropriate way to handle a request from a supervisor that you believe is unethical?
Answer: Raise the concern with the supervisor, and if unresolved, escalate through appropriate channels
First addressing the concern directly with the supervisor, then escalating through proper channels if needed, follows the appropriate professional protocol.
Which of the following is an example of misuse of position in a county office?
Answer: Using your county title to obtain a personal discount from a private business
Leveraging a government title for personal financial benefit is a classic misuse of position prohibited by ethics codes.
Maintaining professional demeanor when dealing with a difficult or rude member of the public means:
Answer: Remaining calm, courteous, and focused on resolving the issue within policy
Public employees are expected to remain professional regardless of the behavior of the person they are serving.
Which practice best supports workplace integrity when processing financial transactions?
Answer: Segregating duties so no single employee controls an entire transaction cycle
Segregation of duties is a fundamental internal control that prevents fraud by requiring multiple employees to complete a transaction.
If a fellow employee discloses confidential patient or client information to you without a work-related reason, you should:
Answer: Remind the colleague that sharing such information is inappropriate and report if necessary
Unauthorized disclosure of confidential information violates privacy laws and ethics rules, and must be addressed by reminding the discloser and reporting if needed.
An employee uses a county vehicle for a personal errand on the way home from a work assignment. This is:
Answer: A misuse of county property that violates policy
County vehicles are for official business only, and any personal use — even brief — constitutes misuse of public property.