The Broad-Based Clerical (BBC) examination is a Los Angeles County civil service test used to fill clerical and secretarial positions across dozens of county departments. It screens candidates for roles such as Secretary, Intermediate Clerk Typist, and Office Assistant — jobs that require solid reading comprehension, accurate data entry, professional communication, and reliable arithmetic skills. Downloading a free printable BBC practice test PDF gives you a portable study tool you can work through at your own pace before your scheduled exam date.
This PDF contains multiple-choice practice questions covering all BBC exam content areas: reading comprehension, written communication, arithmetic, data checking, filing systems, office procedures, customer service, and basic computer knowledge. Print it, take it with you, and arrive at the testing center fully prepared.
The BBC exam is designed to measure the practical skills needed to perform clerical and secretarial duties in a large public-sector organization. The questions reflect real tasks that office staff encounter daily in LA County departments.
Passages drawn from county policy memos, procedure manuals, and interoffice correspondence test your ability to identify the main idea, draw inferences, apply written instructions to hypothetical scenarios, and understand unfamiliar vocabulary in context. Strong readers who can work through dense procedural language quickly have a significant advantage on this section.
Questions ask you to identify grammatical errors in sentences (subject-verb agreement, pronoun case, modifier placement), select the correctly spelled word from a set of options, and apply punctuation rules (commas in series, apostrophes for possessives, colons and semicolons in compound sentences). Professional memo and letter format — inside address, salutation, body, complimentary close — is also tested.
Expect questions on addition, subtraction, multiplication, and division of whole numbers, fractions, and decimals. Percentage calculations (finding a percentage of a number, calculating percent increase or decrease) and basic statistics (computing an average/mean) appear regularly. Invoice calculations, petty cash reconciliation, and timesheet math are common real-world applications tested in this section.
You are shown two versions of a record — a source document and a typed entry — and must identify whether they match exactly or locate the specific discrepancy (transposed digits, wrong letter, different spacing). Alphabetical filing order questions test whether you can sequence names correctly using standard library-style rules (last name first, letter-by-letter comparison, handling prefixes like Mc/Mac and hyphenated names).
Topics include telephone etiquette (how to screen calls, take accurate messages, transfer calls professionally), records management principles (retention schedules, active vs. inactive files, destruction procedures), appointment scheduling and calendar management, and standard office equipment operation. Understanding when to escalate an issue to a supervisor vs. handle it independently is a recurring theme.
Questions cover alphabetic, numeric, geographic, and subject filing systems. You must know the rules for alphabetizing under ARMA (Association of Records Managers and Administrators) standards — nothing before something, units in sequence, special characters, government names — and understand when numeric filing (terminal digit, consecutive) is preferable to alphabetic.
Scenarios present difficult public interactions — an irate caller, a visitor without an appointment, a request for information you cannot provide — and ask you to select the most appropriate professional response. The exam emphasizes de-escalation, empathy, accurate information-giving, and maintaining a positive image for the county department.
Questions test general computer literacy: understanding file management (saving, naming, organizing documents), basic word processing concepts (formatting, spell-check, mail merge), spreadsheet awareness (sorting, basic formulas), email etiquette, and data entry accuracy. Keyboarding speed and accuracy may be tested separately in a typing component depending on the specific position.
A printable PDF is a great way to review material offline, but pairing it with scored online practice gives you instant feedback on every answer. Our BBC practice test covers all LA County Broad-Based Clerical exam topic areas — reading comprehension, arithmetic, data checking, filing, office procedures, and customer service — in a timed multiple-choice format that mirrors the real exam. Take as many sessions as you need until your score consistently reflects the preparation your civil service career deserves.