BAS BAS Organizational Behavior Management 2 — Questions and Answers
Question 1: Behavioral Skills Training (BST) includes which four components delivered in sequence?
- Assess, plan, implement, evaluate
- Instruct, model, rehearse, feedback (Correct answer)
- Observe, measure, analyze, intervene
- Hire, orient, train, supervise
Correct answer: Instruct, model, rehearse, feedback
BST consists of instruction (describing the skill), modeling (demonstrating the skill), rehearsal (practicing the skill), and feedback (corrective or confirmatory response to practice).
Question 2: A BAS supervisor wants to evaluate the overall effectiveness of a staff training program. Which level of Kirkpatrick's training evaluation model addresses whether trainees changed their on-the-job behavior?
- Level 1 – Reaction
- Level 2 – Learning
- Level 3 – Behavior (Correct answer)
- Level 4 – Results
Correct answer: Level 3 – Behavior
Level 3 (Behavior) of Kirkpatrick's model evaluates the degree to which trainees apply learned skills on the job, which is the most direct measure of training transfer.
Question 3: In OBM, a supervisor uses a checklist to compare actual staff performance against defined standards and then provides immediate corrective feedback. This process is called:
- Behavior analysis audit
- Performance monitoring (Correct answer)
- Functional analysis of work behavior
- Task clarification
Correct answer: Performance monitoring
Performance monitoring involves systematically observing and measuring staff behavior against criteria and using the resulting data to guide feedback and intervention.
Question 4: Which antecedent-based OBM strategy involves restructuring the physical or informational environment so that correct staff performance is easier or more likely?
- Prompting and cueing (Correct answer)
- Differential reinforcement
- Response cost
- Extinction of errors
Correct answer: Prompting and cueing
Prompting and cueing modify the antecedent environment to make correct staff responses more likely without relying solely on consequences to shape performance.
Question 5: A supervisor notices high staff turnover and conducts a motivational assessment. Which OBM tool is specifically designed to identify maintaining consequences for staff behavior in human service settings?
- Organizational Culture Assessment Instrument
- Performance Diagnostic Checklist-Human Services (PDC-HS) (Correct answer)
- Preference assessment
- Staff Satisfaction Survey
Correct answer: Performance Diagnostic Checklist-Human Services (PDC-HS)
The PDC-HS is an evidence-based assessment that systematically identifies whether performance problems stem from antecedent, training, or consequential factors in human service organizations.
Question 6: A supervisor implements a system where supervisees self-record their own implementation steps and compare data with supervisor observations. What is the primary behavior-analytic purpose of this approach?
- Reducing the supervisor's workload permanently
- Creating reactivity in the supervisee to improve performance
- Building self-management and independence in the supervisee (Correct answer)
- Ensuring HIPAA compliance in documentation
Correct answer: Building self-management and independence in the supervisee
Self-monitoring combined with external verification develops the supervisee's independent tracking of their own professional behavior, promoting long-term self-management without constant supervision.
Behavioral Skills Training (BST) includes which four components delivered in sequence?